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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 58 reviews

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95%
would recommend
to a friend

Customers are saying

Customers frequently mention the 32" Class (31.5" Diag.) - LED - 720p - Smart - HDTV Roku TV's great picture and sound quality. They also appreciate having Roku built-in, which makes it easy to access streaming services. The TV is also lightweight and easy to use, making it a great option for those looking for a budget-friendly smart TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-58 of 58 reviews
  • Rated 4 out of 5 stars

    Just what I needed and wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this TV is cheap, it doesn't have 4K resolution, theater sound quality or all the other gimmicks you can get for 1000$ TV; that's why it's under $200 and for me it's perfect. I don't watch TV a lot, and I really don't care. It's been working fine for about a month now, had no issues. Looks good, works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had received this TV as a Christmas present and I liked it so much I bought a 2ND one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a variety of apps that I use all the time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems with my tv & the lady who helped me that day was great totally helped me out & couldn't ask for better customer service !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tv ok but not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV offered in ad included a DVD player. It was not included with delivery and I have not been able to get DVD player. I have made a complaint to Best Buy head office.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Sounds great. It's just a really good TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Smart Tv within a year time frame. I love shopping online.. Thank you sooo much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, affordable tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! it does everything I need it to do and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect alternative for cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my daughter and she loves it, works great with Netflix and the Internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson who read up on this product And said it was the best....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very poor. Doesn't turn on as much as it boots up - slowly. Laggy navigating the menu. If I had to do it over again, a Vizio and a Firestick was probably the better way to go.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased 2 tvs. One arrived broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two tvs. One of them arrived with a cracked screen. Best Buy sent a replacement right away.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      We apologize that your TV arrived damaged. We take many precautions with our packaging to ensure that things like this do not occur however, sometimes things happen during shipping that are beyond our control. We are glad to hear that you were able to return the TV to Best Buy for a replacement. If you need any further assistance please contact us at [email protected] and reference this post along with your contact information so we can better assist you.

  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Officially cut the cable cord! Easy with this TV! LOTS OF CHANNELS, way more than with just an antenna, easy easy easy install! Bought for my 81 year old mother who was tired of paying for TV service she loves it, remote Is so easy to use, why buy A TV And Roku box when this is all in one for under 200 dollars, no brainer. Love love love this .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product, right price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome guest room TV providing high quality viewing plus all of the streaming capability you need. We already had a Roku and this TV allowed us to move it to another room to provide streaming TV throughout the house. It's easy to setup, looks great and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tv for my bedroom and for the price it is a great tv! the set up was super easy. The picture is great. Really happy with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 4 out of 5 stars

    Great product for value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price!! Will definitely purchase another tv of this brand! Love that the TV has Roku built in.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 4 out of 5 stars

    great for a smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new roku smart tv. It is the best..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER buying a TCL product again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and immediately had issues during the "Set-up Phase". I could not connect the TV to my wifi from the very beginning. I wish I had the time to explain the series of events that unfolded and the countless hours of "trouble-shooting" following my first moments of turning on the TV, but I wouldn't go through it again if someone paid me. TCL has some of the worst customer service I have ever had the pleasure of witnessing. Xfinity/Comcast blows them out of the water...am I starting to give you an idea of their incompetence? I am so displeased with their lack of regard for my time and money wasted that I will never buy another TCL product again and I urge you to do the same. They not only failed to fix my issue/product but they denied my request for any kind of compensation for the time and money I spent on this product and trying to fix it. Moral of this story...avoid TCL and their products at all cost.

    No, I would not recommend this to a friend