Customer Ratings & Reviews
- Model:
- 32Q3K
- |
- SKU:
- 10214297
Customer reviews
Rating 4.4 out of 5 stars with 230 reviews
(230 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
to a friend
Rated 2 out of 5 stars
Burnt/dead pixels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good price, but soon after installing I realized there were several burnt/deads spots along the bottom of the screen. It is mostly only visible on white backgrounds
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Caleb,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Piece of Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in June. Connected a soundbar to the ARC output. Worked fine til yesterday. Seems the ARC outlet is dead now. I was going to connect the soundbar using the optical audio output but that wasnot installed correctly and I couldn't use it. Took TV back to BB and the manager said I'm out of luck since they won't accept a return after two weeks. He told me to contact TCL for warranty service. I asked if he was kidding since we both knew that would be a waste of time! So basically I am out $150 for defective TV. BUYER BEWARE! A former BB customer.
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GeorgeM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TV Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow processor and not a very good picture. Plan to return this item next week.
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KimH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Weird noses when off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thin is good but it has a piercing sound when it’s turned off
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tanner, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Sound was terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was ok but the sound was terrible. I tried different sound modes however all were terrible. I returned the TV and purchased a Samsung.
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianM,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No Google Voice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Google TV did not have Google Voice, no microphone button on remote
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Martyfb,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Picture and Better Sound than my 65" Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a light weight hd smart tv to mount on my outdoor metal gazebo. I purchased the 32 in because it weighs only 7 lbs. The picture quality is amazing QLED and the sound quality was much better than I expected. At only 7 lbs, I was able to disconnect it from the VESA mount with one hand and carry it inside when it rains until I get my outdoor tv cover.
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendRated 4 out of 5 stars
TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv has a good picture, sound and so far its been a good quality tv
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidR, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
THE BEST BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a clear picture and is easy to find the channel you are looking for. It was easy to install. The online staff was great to work with and easy to understand.
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendRated 1 out of 5 stars
just not for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.viewing angle is the worst i have seen on any tv looking straight on its pretty darn good
This review is from TCL - 32" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi 8888,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance with the TV, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support