Customer Ratings & Reviews
- Model:
- 32Q3K
- SKU:
- 6625838
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the good picture quality of the 32" Class Q3K Series 1080P FHD QLED Smart TV, as well as its ease of setup and light weight. The TV's size and bezel-less design also received positive feedback. However, some customers have mentioned concerns about the processor speed and narrow viewing angle.
This summary was generated by AI based on customer reviews.
Specifications wrong.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed, I don't know when Best Buy changed their return period to 15 days, but that doesn't suit my needs. I had this tv delivered 16 days ago and decided today to return it because I've spent all the time I've had it ordering tv stands to attach to the back to make it shorter, to try and make it fit my space. Not one would fit. The given specifications are wrong, it's supposed to be 18.3" tall and it's 18.5". That .2 inches makes it too tall for my space. I can't comment on the picture or sound because it's never been plugged in. So much for exchanging it, missed by one day. I can't rate or recommend this product because I can't use it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SandraR,
Thank you for taking the time to provide your feedback. Without the feet attached, the TV should be approximately 18.31 inches in height. For further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
TCL 32”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality for a 32” is great. The TV is used in a room the farthest away from my router and picks up WiFi with no problems.
I would recommend this to a friend
Good quality and awesome deal
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV as a gift for a friend's young daughter. She's loving it.
I would recommend this to a friendGood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for guest room or kids room. It has also stood up to a little bit of abuse from my kids.
I would recommend this to a friendTCL 32” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Easy set up and substantial free TV through Google TV.
I would recommend this to a friendGREAT LITTLE TV FOR BEDROOM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NICE TV FOR OUR BEDROOM ... GREAT PICTURE LOTS OF EXTRA CHANNELS ...
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EvangelinaP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Decent Priced Good Google Smart TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV for a decent price. Have a few troubles with the smart systems every now and again, but a good TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JosephB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money! Love the Google smart system.
I would recommend this to a friendgreat product at great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product at great price. its been just a month, but i am happy with the product.
I would recommend this to a friend- Pros mentioned:Picture quality
BUYER BEWARE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, if you are looking straight ahead, but once you get to about 45 degrees picture quality is almost white in color. Might be good for some, but you get what you pay for. I returned and bought a better TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
ren
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice for the price.Do not want to be more than 12ft away for viewing.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the tv keeps popping up with different reminders even after removing them through settings. Not user friendly for elders
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarvinR,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Small QLED TV deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity - nice deal for a small QLED TV.. good value.
I would recommend this to a friend2nd TCL tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the price- This is my second TCL qled tv
I would recommend this to a friendPoor sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is horrible once hooked up it sounded like a transistor radio
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi nocomputerknowhow,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
You get what you pay for...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google TV sucks! Also, the sound on this TV has much to be desired.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NerdHere,Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Burnt/dead pixels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good price, but soon after installing I realized there were several burnt/deads spots along the bottom of the screen. It is mostly only visible on white backgrounds
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Caleb,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Piece of Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in June. Connected a soundbar to the ARC output. Worked fine til yesterday. Seems the ARC outlet is dead now. I was going to connect the soundbar using the optical audio output but that wasnot installed correctly and I couldn't use it. Took TV back to BB and the manager said I'm out of luck since they won't accept a return after two weeks. He told me to contact TCL for warranty service. I asked if he was kidding since we both knew that would be a waste of time! So basically I am out $150 for defective TV. BUYER BEWARE! A former BB customer.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GeorgeM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
TV Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow processor and not a very good picture. Plan to return this item next week.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KimH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
bake and switch You need to pay more for the remot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a bait and switch if you want something that's voice Alexa compatible you have to pay extra
No, I would not recommend this to a friend