Customer Ratings & Reviews
- Model:
- 32S350G
- |
- SKU:
- 11915386
Customer reviews
Rating 4.4 out of 5 stars with 807 reviews
(807 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
A good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I never buy looks cool and have a good resolution
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BryanC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for to replace my existing TV with firestick.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Quality tcl tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had tcl tv before and i love them and the quality is exceptional
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
TCL review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Perfect for my grandson's game room.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Roku TV. I would totally recommend and apps work great.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CBNB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great for travel trailer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfect in my camper bedroom. Does not light the whole room up.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendRated 1 out of 5 stars
Don't Ever Buy from BestBuy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not about the set as much as it is about BestBuy. UPS delivered the "excellent condition" new but open box unit today. The only thing in the box was the tv. No legs. No manual and no remote. I called them and ended up being told I needed to physically take the unit to a local store where a manager there would decide whether to refund me or provide me an alternate. No option to get the missing part or to return this and have another one shipped. No way to escalate the call to someone of authority. I was asked to go to a lot of trouble for their mistake. I knew I should have bought it from Amazon instead.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidB,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These TCL tv is a amazing and excellent product .Yes.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy with this purchase I got it on sale
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendRated 3 out of 5 stars
No Xfinity app capabilities
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not realize that Google TV does not allow you access to the Xfinity.com app (as of this writing). I should have done my research.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Webbfam4,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve seen better picture quality on other TCL TVs. Should have done better due diligence on my part.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RichardB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Best Buy disappointed me today !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst experience I’ve ever had with Best Buy. I have received my tv but missing a remote. I was on the phone with the bestbuy customer service for so long after telling them what’s going on with my purchase. I was told to stop by at the closest store to pick up tue remote . Stopped by at the Seekonk Location and the manager told me to call the customer service since he can’t help me . Called the customer service and was told to bring the tv back for a return or refund, but couldn’t send a remote . I have wasted more time running around for remote than what I paid for a tv !
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Muhazzam,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. We would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Avoiding TCL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hopeful for this TV, but within 24 hours the wifi no longer worked. Couldn’t scan for networks or even toggle the wifi on. Ethernet didn’t work either. Despite factory resets and troubleshooting, there was no luck and i had to return it. Probably a defective unit and not the norm, but it’s turned me off to TCL as a whole now.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It was ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was acting weird after a week of purchase. Like it keeps exiting the app without me pressing any buttons.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi happyjia,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Very limited viewing angle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only looks dec to when direcly in front of the screen. Not too happy with it.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Stan,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV is washed out, poor viewing angles, bad audio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has terrible viewing angles, screen automatically adjusts colors and brightness even with all visible settings off, and everything looks cloudy. If you have your tv lower or sometimes look at the tv from another room, you will seriously struggle to view this as the display looks super light and washed out unless you view it head-on. The audio on this tv is awful, sounds like things are being played in a plastic cup, and it's most audible from behind the display. The only thing I liked about this TV was the Android/Google TV OS. Do yourself a favor and get something better.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Starcross,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up - instructions not complete, had to call the helpline
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Raspberry,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
the colors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works super well but the image quality the colors themselves are very blue things look very different
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NataliaL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good TV physically. I just hate the google tv interface. Pair it with an Apple TV or fire tv and you’re golden.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ill Never buy TCL google TV again lousy sound, hard to navigate and updates come up on tv screen,!!!
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Briang,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support