Customer Ratings & Reviews
- Model:
- 32S350G
- |
- SKU:
- 11915386
Customer reviews
Rating 4.4 out of 5 stars with 818 reviews
(818 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
to a friend
Rated 3 out of 5 stars
TCL review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve seen better picture quality on other TCL TVs. Should have done better due diligence on my part.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RichardB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It was ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was acting weird after a week of purchase. Like it keeps exiting the app without me pressing any buttons.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi happyjia,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Very limited viewing angle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only looks dec to when direcly in front of the screen. Not too happy with it.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Stan,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV is washed out, poor viewing angles, bad audio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has terrible viewing angles, screen automatically adjusts colors and brightness even with all visible settings off, and everything looks cloudy. If you have your tv lower or sometimes look at the tv from another room, you will seriously struggle to view this as the display looks super light and washed out unless you view it head-on. The audio on this tv is awful, sounds like things are being played in a plastic cup, and it's most audible from behind the display. The only thing I liked about this TV was the Android/Google TV OS. Do yourself a favor and get something better.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Starcross,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
the colors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works super well but the image quality the colors themselves are very blue things look very different
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NataliaL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up - instructions not complete, had to call the helpline
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Raspberry,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good TV physically. I just hate the google tv interface. Pair it with an Apple TV or fire tv and you’re golden.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ill Never buy TCL google TV again lousy sound, hard to navigate and updates come up on tv screen,!!!
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Briang,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No television 12-23. My daughter had to order another one.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MattieG,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not provide many live tv channels. took over an hour to program
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PatriciaM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to reset the tv to reconnect with the remote.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ZiadA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Its Cool$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point it's an o k t v. I The definition could be better.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi kimj,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Sorry we purchased this TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Just awful. We often get an error message saying the data is full and we have to reset things. TV takes forever to turn on. Oftentimes it has no sound and we have to turn it off and then on again. Just a terrible brand.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ShaunR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Insignia purchased instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose to purchase an Insignia TV instead; Holland Ohio store accommodated.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JimM,
Thank you for taking the time to provide your feedback. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Get a better TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works, which is nice. It turns on, it displays a picture... that's about where it ends. It took entire minutes to launch apps. I had to put a Chromecast on there to actually use it.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bizzle,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always need to wait to have an associate help with questions and sale.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatriciaW,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance with the TV itself, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it takea a long time to setup............................
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the saws rep this tv was really good, but I hate it. When I try to turn it on it shuts back off. I have to turn it on 3 times to get it to come on. Then the volume won’t work. So I have to turn it off and turn it back on until the volume starts working. I wish I could return it, because it sucks!!
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KellyB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TLC 32" Smart TV with Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it does not want to turn on. It will appear to turn on and then immediately turn off. Sometimes it takes two or more tries to get it to work properly.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not for me...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely hated the Google TV program! Way too proprietary! All I wanted was a 1080P TV, plain and simple. Got tired of having to go through all of the "hoops" to even see what the screen looked like. By the way, I never got that far to see the screen resolution. Returned it the next day. Might be good for some, but not for me.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Best of luck!
Thank you,
Sara
TCL Customer Support