Customer Ratings & Reviews
- Model:
- 32S350G
- |
- SKU:
- 11915386
Customer reviews
Rating 4.4 out of 5 stars with 807 reviews
(807 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
to a friend
Rated 2 out of 5 stars
Planned Obsolescence?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for exactly 365 days of the 1 year warranty period. Now it won't boot up.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BryantP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the colors are not beautiful. and every time I have to configure my Headphone. I don't recommend this TV
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HenryP,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sleep timer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed 1 feature. A sleep timer. It does not work.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dusty,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the sleep timer. This can be found in the settings or set through voice control. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Programing was awful. Set up got caught in a loop. Couldn't set up. Had to return
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BernadettS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not as good as in store
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked great in the store. When I got it home, it didnt. When I returned it, I learned about Best Buy's in store video feed.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EricB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Ok TV not suitable as aMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was just OK, and it had too slow a refresh rate to use it as a monitor.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SusanS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Incomplete items and no an open box category
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned after finding out that it didn’t come with the remote and it looks like it was a display unit and no an open box item. This store in the Bronx has the habit of doing that. I won’t buy anything open box items again in that particular location.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cesarvfs,
Thank you for taking the time to provide your feedback. We're sorry to hear about your retailer experience. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tcl
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CHAT REPRESENTATIVE LIED ABOUT TV BEING 12 VOLT. It's not 12 volt.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bedone,
Thank you for taking the time to provide your feedback. This TV is designed to be used indoors with a standard wall plug. As such, it supports 120V. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Frustrated
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing randomly turns itself off, and frequently the sound will cut out for a second or two and come back on. My neighbor said tcl put a recall out on some of these models. I hope mine is one of them. I have only had this thing for 7 months!!
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KGetz,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worst tv experience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience for this tv. It hangs a lot. Takes lots of time to turn on and screen goes blank. Sound is worst in all tvs I have experienced.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ravi,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not too good. And only can see half screen. Going to return
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SusanaO,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not happy wiyh BEST BUY.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were missled by salesman. TV is difficult fo blind person to use. Trying to work tv with Dish hopper. They are sending new remote. Also having some difficulty with sound bar in # 2 tv.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Spend a little more Money to get a better product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s an ok TV, but I was expecting a little bit more.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GlyndaS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible tv.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv, it will freeze up halfway through a show and then go back to the Home Screen and I’ll have to go back into the app to resume the show. It’s very slow at starting up! I’m going back to LG!!
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AndrewW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk 2 months to the day no picture, Best Buy no warranty Next time go somewhere else
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamV,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not a good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality color is the same no matter what setting you use and it’s got a dull yellow background all the time
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MicheleG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a okay TV at first but quit working a month from purchase. Can’t return as it is past their policy time frame .
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoannC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Nope!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not do it! This TV does nothing but frustrate me and I missed the option of returning it by 1 week.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KarenN,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was not the best. Tv was cheap but so was the quality of it. WOULD NOT RECOMMEND
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Eduardo,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a good picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Got a bad unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv suddenly stopped working. It’s dead. Need to take back to the store to replace it.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JRJ1,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support