Customer Ratings & Reviews
- Model:
- 32S350G
- |
- SKU:
- 11915386
Customer reviews
Rating 4.4 out of 5 stars with 818 reviews
(818 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
to a friend
Rated 2 out of 5 stars
Terrible response time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a terrible response time, so any fast motion results in horrible motion blur. It makes for a legitimately uncomfortable time watching most things. There's also no way to adjust the picture so that it's clear, bright, AND has good contrast. You have to give up one of them. The stock settings either wash out the colors or blow the whites out so bad that the picture actually loses clarity. If you turn the gamma all the way down (which is up in the settings, for whatever reason) the picture quality is actually very good, but it's also dim. Which means the whites are muted, it's not vibrant at all, and it's just unpleasant to look at. I have no idea how this got HDR certification. I tried watching it for a few hours and just couldn't get past the slow response time, so it got returned.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good Va!ue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV the image is great.great product good.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MatildeValle62,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 32 INCH FULL HD TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is the best on any TV that I have owned!
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RonaldJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Google TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for the price TV world and looks great.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Bought 2 - excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really Easy set up. Pairing is seamless. Great tv sound and functionality. Purchased 2 for bedrooms, priced so well !
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worst TV I ever owned does not last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV from Best Buy in Indiana in the spring of 2021; for some reason, Best Buy doesn't list it in my previous purchases. The picture quality was fine for two years, when it abruptly failed on the right side of the screen. Now I can't watch for more than two hours without the screen flickering at a distracting rate. The "fixes" TCL lists online (unplug it/reset it/etc.) do not work. This is a disposable device and I should've gone with a better, more expensive brand. It angers me to think that I wasted $140 on a TV that lasted such a short time when I had a Vizio that lasted over 10 years. Never again, TCL.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi knxvil,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 1 year ago, so it is difficult to decipher what TV you may have. Our TVs are designed to give our customers years of entertainment and enjoyment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Pleasantly surprised!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice with high tech modern features… display is great!!
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DouglasS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Hate this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst, takes to long to power on. To long to bring up channels. Controller is total crap. I'd really like to go smash it in best buys parking lot, but i'll do it in my driveway, when I purchase a new one. Most agitating TV you can possibly get. Totally hate this so called tv. Do not purchase this. I promise to never purchase anothet TCL product.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Would not buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good, I would not buy this TV again. Do not like the remote.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MargaretL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, good price and apps i recomended
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NormanM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
32" tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and pricing with my vidit to best buy.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AdamW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Open Box is not always GOOD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the 3 sets that I bought is actually working. I plan on returning the other two. I have been working this whole time with TCL Trouble Shooters and they either do not understand what I am trying to tell them or I am doing a bad job of explaining the problem. The TV freezes up and will not go beyond the LOGO TCL
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnN,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Picture is good, OS is slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine - the OS is slow wouldn't recommend to anyone that is high tech.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Blurry picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Bought for a dorm room and the image is BLURRY. Remote is a little confusing. Buy something else.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrettC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Terrible TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes dosent turn on, sometimes it also shuts off by itself. Menu if difficult to navigate through such a s finding sleep timer.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Okay for the price, but would not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interface is difficult to navigate and clumsy. Product was returned for a Samsung.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Lousy Volume Cotrol
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item has poor volume control. One time the volume is so low one has to increase the control to 70 or so. The next time the volume blast one out of the room. The item will be returned this coming Monday.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Brandon TCL Customer Support
Rated 1 out of 5 stars
Very Bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not allowing to install other application. I can not choose what I want. It is monopolistic Google.
This review is from TCL - 32" Class S3 S-Class LED Full HD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PetrasD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support