Customer Ratings & Reviews
- Model:
- 32S350G
- |
- SKU:
- 6538121
Customer reviews
Rating 4.4 out of 5 stars with 820 reviews
(820 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the TV's picture quality, ease of use, and affordable price. Many appreciate its smart TV capabilities, lightweight design, and suitable size. However, some customers have expressed concerns regarding the remote control's limited functions and the operating system's speed, while others have noted issues with the viewing angle and sleep timer.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Avoiding TCL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hopeful for this TV, but within 24 hours the wifi no longer worked. Couldn’t scan for networks or even toggle the wifi on. Ethernet didn’t work either. Despite factory resets and troubleshooting, there was no luck and i had to return it. Probably a defective unit and not the norm, but it’s turned me off to TCL as a whole now.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve seen better picture quality on other TCL TVs. Should have done better due diligence on my part.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RichardB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It was ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was acting weird after a week of purchase. Like it keeps exiting the app without me pressing any buttons.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi happyjia,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Viewing angle
Rated 2 out of 5 stars
Very limited viewing angle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only looks dec to when direcly in front of the screen. Not too happy with it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Stan,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV is washed out, poor viewing angles, bad audio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has terrible viewing angles, screen automatically adjusts colors and brightness even with all visible settings off, and everything looks cloudy. If you have your tv lower or sometimes look at the tv from another room, you will seriously struggle to view this as the display looks super light and washed out unless you view it head-on. The audio on this tv is awful, sounds like things are being played in a plastic cup, and it's most audible from behind the display. The only thing I liked about this TV was the Android/Google TV OS. Do yourself a favor and get something better.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Starcross,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
the colors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works super well but the image quality the colors themselves are very blue things look very different
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NataliaL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
WASTE OF MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT SUCKS THE WORST TV I EVER BOUGHT. I FEEL SO CHEATED.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CARLOSSAM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good TV physically. I just hate the google tv interface. Pair it with an Apple TV or fire tv and you’re golden.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up - instructions not complete, had to call the helpline
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Raspberry,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ill Never buy TCL google TV again lousy sound, hard to navigate and updates come up on tv screen,!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Briang,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 2 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to reset the tv to reconnect with the remote.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ZiadA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not provide many live tv channels. took over an hour to program
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PatriciaM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Its Cool$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point it's an o k t v. I The definition could be better.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi kimj,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Sorry we purchased this TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Just awful. We often get an error message saying the data is full and we have to reset things. TV takes forever to turn on. Oftentimes it has no sound and we have to turn it off and then on again. Just a terrible brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ShaunR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No television 12-23. My daughter had to order another one.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MattieG,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Insignia purchased instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose to purchase an Insignia TV instead; Holland Ohio store accommodated.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JimM,
Thank you for taking the time to provide your feedback. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always need to wait to have an associate help with questions and sale.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatriciaW,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance with the TV itself, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Get a better TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works, which is nice. It turns on, it displays a picture... that's about where it ends. It took entire minutes to launch apps. I had to put a Chromecast on there to actually use it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bizzle,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it takea a long time to setup............................
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the saws rep this tv was really good, but I hate it. When I try to turn it on it shuts back off. I have to turn it on 3 times to get it to come on. Then the volume won’t work. So I have to turn it off and turn it back on until the volume starts working. I wish I could return it, because it sucks!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KellyB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support