Customer Ratings & Reviews
- Model:
- 32S350G
- |
- SKU:
- 6538121
Customer reviews
Rating 4.4 out of 5 stars with 820 reviews
(820 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the TV's picture quality, ease of use, and affordable price. Many appreciate its smart TV capabilities, lightweight design, and suitable size. However, some customers have expressed concerns regarding the remote control's limited functions and the operating system's speed, while others have noted issues with the viewing angle and sleep timer.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
TLC 32" Smart TV with Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it does not want to turn on. It will appear to turn on and then immediately turn off. Sometimes it takes two or more tries to get it to work properly.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not for me...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely hated the Google TV program! Way too proprietary! All I wanted was a 1080P TV, plain and simple. Got tired of having to go through all of the "hoops" to even see what the screen looked like. By the way, I never got that far to see the screen resolution. Returned it the next day. Might be good for some, but not for me.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess i am used to the 1080p and the 720 is noticeably lacking. It just seems "cheap". I think i will move it to the patio and upgrade for the bedroom
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Brandon TCL Customer Support
Rated 1 out of 5 stars
This TV was not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must’ve got a defective TV. We started having issues where the TV light below the frame of the TV would go off and on. Then our TV started to freeze now some apps aren’t working and the Internet connection isn’t working or says it isn’t working, but it is it’s often on. I do not recommend this TV. The TCL 75 inch that I have however I haven’t had issues with.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AngelinaS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL not worth the hype
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 2 1/2 weeks and unable to return to Best Buy due to return policy being within 2 weeks. Purchased Geek Squad protection which kicks in after 1 year warranty and TCL manufacturer is only open on weekdays which doesn’t help me on a weekend. Unable to view anything. It has a loading error. I had a Westinghouse TV that lasted almost 20 years and this one didnt make it 2 weeks
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Catwoman32,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
You get what you pay for!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I realize that it's a "budget" tv but you still should expect some kind of quality picture. The picture isnt sharp for 4k. The images are slightly blurry. My older 1080p tv was much sharper. Took it back.
No, I would not recommend this to a friendRated 2 out of 5 stars
Sorry i bought this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.20% of the time TV doesn't go on. Have to press power button several times or unplug it. Same with sound. When it works it's ok
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoJo48,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
32" TCL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I purchased it as a gift for my aunt to hang in her small bedroom. She loves it and it is the perfect TV for that small space.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DouglasC,
Thank you for taking the time to provide your feedback. We're thrilled that your Aunt is enjoying her TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Would not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is terrible. Would definitely not have made the purchase if it was on display and was able to preview the speakers
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv with internal power cord?!?!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not mentioned anywhere, but the TV has an internal power cord that cannot be removed. This TV was going in a location that needed a 20 foot power cord so I had to return it as there was no way to change the power cord or to lengthen it. Also pretty bad that you can’t get a 32 inch TV in 4K
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .HI b2wice,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Setup
Rated 1 out of 5 stars
You should pass.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not function properly. Difficulties setting up.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .HI Mf111,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Planned Obsolescence?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for exactly 365 days of the 1 year warranty period. Now it won't boot up.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BryantP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the colors are not beautiful. and every time I have to configure my Headphone. I don't recommend this TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HenryP,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sleep timer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed 1 feature. A sleep timer. It does not work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dusty,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the sleep timer. This can be found in the settings or set through voice control. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Setup
Rated 1 out of 5 stars
awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Programing was awful. Set up got caught in a loop. Couldn't set up. Had to return
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BernadettS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Ok TV not suitable as aMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was just OK, and it had too slow a refresh rate to use it as a monitor.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SusanS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Incomplete items and no an open box category
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned after finding out that it didn’t come with the remote and it looks like it was a display unit and no an open box item. This store in the Bronx has the habit of doing that. I won’t buy anything open box items again in that particular location.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cesarvfs,
Thank you for taking the time to provide your feedback. We're sorry to hear about your retailer experience. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Frustrated
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing randomly turns itself off, and frequently the sound will cut out for a second or two and come back on. My neighbor said tcl put a recall out on some of these models. I hope mine is one of them. I have only had this thing for 7 months!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KGetz,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tcl
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CHAT REPRESENTATIVE LIED ABOUT TV BEING 12 VOLT. It's not 12 volt.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bedone,
Thank you for taking the time to provide your feedback. This TV is designed to be used indoors with a standard wall plug. As such, it supports 120V. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not as good as in store
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked great in the store. When I got it home, it didnt. When I returned it, I learned about Best Buy's in store video feed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EricB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support