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Customer reviews

Rating 4.6 out of 5 stars with 35 reviews

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89%
would recommend
to a friend

Customers are saying

Customers find value in the product's impressive cooling performance, which is frequently highlighted as a standout feature. Additionally, users appreciate the straightforward setup and installation process, noting that it is easy to use. Overall, the feedback indicates a high level of satisfaction with both the functionality and the user-friendly design of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Rated 5 out of 5 stars

    Great Portable AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I bought the unit for my bedroom and It has exceeded my expectations. I'm thinking about buying another two units for the rest of my place. I have already recommended to my friends and family.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Czar, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Cooling it down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac unit has worked very well to support our central AC that’s on its last leg. Easy to control from your phone, I love being able to adjust from work. I haven’t used the remote control yet. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Derek, Thank you for taking the time to share your feedback. We're thrilled that you're enjoying your AC so far! Our AC units are designed to help you beat the heat, offering quick and easy setup, user-friendly operation, and a comfortable environment. We hope your TCL AC continues to keep you comfortable all season long! Thank you, Liz TCL Customer Support

  • Rated 3 out of 5 stars

    Doesn’t cool that much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 5000btu window unit that cooled the house more than this 8000btu portable unit. It also makes random weird loud noises for no reason. On actual hot days, it cant even cool like 200sqft

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Saif, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Elegant, efficient, silent & power saving product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design & all the features in the product. I am using it in room without window but balcony with sliding glass door

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DILIPV, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    The product is very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! This product is very useful during hot weather.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WILMERR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Good product for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools well and keeps the area cold with little issue

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RubyS, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Nice cool air, slight smell at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the 15'×15' room that it's in! Haven't had a single issue with it yet, and it runs quietly.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KODYK, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Air Confitioners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, cools the room quickly. There is a large amount of water discharge on muggy days

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PHYLLIS, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our portable ACs are designed to be self-evaporating, meaning most condensation is automatically reused and expelled through the exhaust system. However, in very humid environments, the unit may collect more water than it can evaporate. In that case, a drain tube may be needed for continuous drainage. If there is frequent water buildup, or if the unit indicates the tank is full, we recommend connecting the drain hose. Hope this helps! Thank you, Alison TCL Customer Support

  • Rated 3 out of 5 stars

    Cools well but water needs constant draining

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have it in our bedroom, approx 300 sq ft This unit cools well enough if you set at 69-70 degrees. My husband prefers setting at 66, and we had to drain the water 2-3 times a night because it would automatically shut off and do the FE display, which requires unscrewing back nozzle and draining excess water on a cookie sheet. Not fun at 2 and 5 am. Other than that, it works.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TAMARAR, Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was great and easy to use. Kept room really cold.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LINDYF, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Portable A/C

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product super quiet no complaints about it .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JORGEL, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Perfect size keeps the room in great temperatures

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome would recommend awesome experience with it so far

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LUISD, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    AC Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is quiet and the airflow oscillates nicely into the room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi STACIB, Thank you for taking the time to share your feedback. We're thrilled that you're enjoying your AC so far! Our AC units are designed to help you beat the heat, offering quick and easy setup, user-friendly operation, and a comfortable environment. We hope your TCL AC continues to keep you comfortable all season long! Thank you, Liz TCL Customer Support

  • Rated 2 out of 5 stars

    didnt fit in window

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt fit in window///////////////////////////////////////////////////////////////

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BillyB, Thank you for your feedback and we’re sorry to hear about the installation issue. This portable air conditioner does not need to fit into the window, but it does require proper setup of the exhaust hose and window slider kit to allow hot air to be released outside. If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Liz TCL Customer Support

  • Rated 1 out of 5 stars

    350-sq-ft-8000-btu-smart-portable-air-conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quite disappointing. If doesn’t keep my room was cold as I like it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Reenie, Thank you for taking the time to provide your feedback. We're sorry to hear that your unit isn't providing the cooling performance you expected. Please ensure that the unit is set to COOL mode and that the exhaust hose is properly connected to a window, as this portable air conditioner is designed to cool rooms up to 350 sq. ft. We'd like to gather more information to better understand what you're experiencing. Please reach out to us at tclsocial@tcl.com with your contact information and a brief description of the issue. A member of our team will get back to you as soon as possible to assist you.Thank you, Liz TCL Customer Support