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Customer reviews

Rating 4.5 out of 5 stars with 2119 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 40" Class 3-Series Full HD Smart Android TV for its excellent picture quality, affordable price, and easy setup. Many users are impressed with the TV's Android TV platform, while others find the remote control to be lacking and the app selection limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,119 reviews
  • Rated 3 out of 5 stars

    Averagetv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some problems to activate. Alexa also to get easily connected to internet.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Superstar,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Nothing special but worth a buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for bedroom, or garage. Android OS is easy to use and add third party apps.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Aaron,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    too small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but small screen I cannot watch shark week on this, 2 day then returned

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sophie,

      Thank you for taking the time to provide your feedback. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad can do better with the timeframe that they tell you on repairs

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MelLeg,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning Geek Squad. If you need further assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Fair buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great but is not the best.started to see the LEDs go out

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ruben,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to set up and operate needs better directions to pair with remote

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi bkogan1,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes is good is to small in the box is look more big is not him

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Yasmina,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Pitts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV really enjoy the easy works of the remote and assembly

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Good TV TCL blocking Apps sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sharp picture. Works fine so far. No warnings on box or display that there are certain apps that are blocked by TCL. DO NOT BUY A TCL if you want to stream Xfinity or ROKU. I'll never buy another. This isn't Best Buy's fault

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanF,

      Thank you for taking the time to provide your feedback. This is an Android based TV and features an Android Operating System. The TV has access to any app that is currently available in the Google Play Store for TVs. Additionally, if an app is not available for a specific cable provider, it would be up to the cable provider to make that app available. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Hope this helps!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Roku over Android Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too error with android system, I prefer Roku Tv right now.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nalso,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Bad buy .

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv started out good for a few months but then started to take a long time to really get going . Connection for my other tvs takes a split second but this one takes yo to 30 seconds . Would not buy it again . Plus i prefer roku tv over android .

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Catchdavision,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Cannot cast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this TV in our guest room/work out room so I could cast from my Peloton bike to the TV....it doesn't work. I have read a bunch of articles that say multiple people have this problem....We kept it cause our guests can use it but I can't use it for it's original intent.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Darannjune,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Fine tv for casual viewimg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing flashy. A decent tv for watching in the bedroom.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mike15,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    40" Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, user friendly. Good television for the price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Only good thing about it is the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half of the screen has a different compared to the other half which at times kept on blinking which is a nuisance on some shows. I bought it for a nine year old who did not care much about it. I am not a fan of TCL TVs.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Beni,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my toddler which were satisfied with

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BriWalk,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Tv is good, android issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv does not like Hulu. Slow response to all smart apps.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrettPDX,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews but for something that's only been purchased three days ago, I felt like this needed to be said. First night, the screen turned completely black while my show audio was still playing in the background. The TV takes a while to load when you turn it on and click on any apps. The audio is barely decent and the picture quality is very grainy. It's been ten minutes and I'm still waiting for the picture to load for my show and I am positive it is not due to bad wifi service. I thought it was great for the price but now I'm wishing I spent more money on something that is actually reliable.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JV012,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Good but not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not compatible with xfinity. Not for me.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Willowglen,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair not great. Apps sluggish. Ok tv for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bens,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support