Customer Ratings & Reviews
- Model:
- 40S330
- |
- SKU:
- 6408874
Customer reviews
Rating 4.5 out of 5 stars with 2119 reviews
(2,119 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 40" Class 3-Series Full HD Smart Android TV for its excellent picture quality, affordable price, and easy setup. Many users are impressed with the TV's Android TV platform, while others find the remote control to be lacking and the app selection limited.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Cheap Budget TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for a non-4k TV. However, the Smart TV menu sucks on this TV. Better of paying a little more for a 4 series. or better.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kaotic,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Don't ever lose the remote!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Annoyed that there are only 2 HDMI ports. Can't control TV without remote, not even to turn it on/off.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Blain,
Thank you for taking the time to provide your feedback. There is a physical power button on the TV that is located at the middle bottom, under the brand logo. Additionally, Google offers an app that acts as a remote for Android based TV. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
It's an O.K. Tv. no more.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would do great for the kids, but no where near an excellent quality compared with the major brands.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LordValadez,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The interface is very clunky and not user friendly. We got rid of it and got a Roku TV instead.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maximus,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. We hope that you reconsider us in the future. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Slowwwwwwww
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow processor, takes almost 5min to access and launch a Netflix show
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible contrast.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually thought there was a thin plastic cling wrap cover on the screen to protect it. There wasn't. I'm not sure if it is the android part or simply a poor picture on an inexpensive TV but I am thoroughly disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chagrined2,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broken TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the TV doesn’t work it’s broken air dial doesn’t turn on the screen it’s turned on when we first bought it Man here it is today’s 22 January and it doesn’t work anymore it turns on but the screen is completely black and you can hear but that’s it you can change the channels but you can’t see anything at all I guess next time it pays to buy something else than TCL
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Broken,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Great picture but doesn’t support my tv app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great tv, especially for the price - value. Unfortunately it would not support my 5g WiFi nor sling or hbo apps.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chipper,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. The SlingTV and HBO MAX apps are both supported in the Google Play Store. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Bad tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work, and won’t reset, went back to get different remote and won’t work
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Victor,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Bad buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several TCL but this one is not a good one. Poor buy on my behalf and would not Purchase again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. Without more information, it is difficult to understand what trouble you may have encountered. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Snail mail TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was extremely disappointing. It had a frustrating lag in it's processing. Changing channels or even raising and lowering the volume was slow in response time. Also the App selections didn't include the AT&T Now app. That prevented me from watching my streaming service. Needless to say that it was returned back to the store.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not A Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not pleased with this google account set up. I thought I was purchasing a Roku tv like my 55 in but i was wrong. i had to sign into my google account to download any of my apps that were not pre loaded. i also had a problem with the settings for the volume turning completely off and i had to factory reset the tv, which means I had to download all the apps again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We see that a reset was able to resolve the problem you ran into. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Bad buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is something wrong with the sound. The picture is great.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the audio on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
POOR TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont get this tv for no reason at all wish i knew this tv was a lemon from the start for some channels come in one minute then you turn and the channel dont want to come in the next minute. even if you have a internet modem hooked up to the tv it still acts as if it dont wont to function right so dont get this tv model for no reason at all
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi kenny,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
The remote does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried new batteries unplug TV plug it back in did anything that I knew to do and still no luck. I chatted with someone through the chat app online she informed me if I go by the store that I can get a new remote but between three kids my work schedule I don't always have time to go by so I have still yet to get a remote to use my TV. Very inconvenient.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Apartner,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
:(
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but didn’t connect well to my Bluetooth speakers
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nate,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble connecting a Bluetooth speaker to your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broken TV Delivered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We waited for the TV for a long time, Our promised delivery date was 09/15 and it was delivered on 09/20 and to our surprise, TV's screen was broken. I don't know what else can go worse in a TV. Packaging was disgusting, There was no cushion to protect the screen from transporation handling, looks like it was bound to happen. Really Bad service.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Manu,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
It’s not great but just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very slow to load apps. Lightweight and sound is ok.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mudit,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't waste your time or money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not at all happy with this purchase. The ARC outlet doesn't work. The optical does not synched up with my soundbar, neither does the bluetooth. You can only imagine how much fun that is. (NOT). The speakers from the TV suck, hence the need for a soundbar. I've only had it a month, and I'm already replacing it. I can't with it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi larockies,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Picture quality is bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is quite bad unfortunately. I guess i cant complain for the price.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi David,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the picture settings to better fit your personal preference. If you need further assistance, we would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support