Customer Ratings & Reviews
- Model:
- 40S330
- |
- SKU:
- 6408874
Customer reviews
Rating 4.5 out of 5 stars with 2119 reviews
(2,119 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 40" Class 3-Series Full HD Smart Android TV for its excellent picture quality, affordable price, and easy setup. Many users are impressed with the TV's Android TV platform, while others find the remote control to be lacking and the app selection limited.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Android is impossible to load apps.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot download apps such as Netflix, Hulu, Direct Stream, Peacock, Starz…just to name a few. Thankfully I got the protection policy so I can return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbages
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One star only for android. This is s garbages for colors, contrast and appearances...less money less quality...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Korcaonline,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL Android TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was basically a piece of junk. . .very poorly made. Returned it to the store and purchased a Samsung tv to replace it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mack,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible - Save Yourself Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV - wish I could return this. Has issues reconnecting half the time, doesnt support Xfinity app and is just slow. Spend an extra $50 and grab yourself a better TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dan,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
returned item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to two different stores on in Vauxhall and Union NJ was very disappointed service in both stores very unhelpful, I actually returned TV and brought at PC Richards
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cessa123,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
I hate this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really like the android TV. My first time buying one, i should of gotten the roku instead. Not satisfied at all, my mistake you live and you learn!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Na
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month this s Home Screen won’t come back on!!all good though
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built-in chromecast worked for 3 days. I was quite disappointed. It was one of the features I wanted.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.many apps won't work or keep crashing even after factory reset.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chris,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new and the TV went blank prior to the first year. Thankfully Best Buy was gracious enough to exchange.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Difficult to Navigate - Unable to download apps
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not download any of the popular steaming app and it was difficult to navigate. Not user friendly at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AnnamarieAS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may have has some difficulties navigating the TV and finding your favorite streaming apps. This TV has access to thousands of streaming channels, and over 500,000 movies and tv episodes to fulfill almost any streaming need. If you still have the TV, we would be more than happy to try and help you better navigate and understand the features of this TV. In order for us to better assist you, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have known it was an android Tv, horrible. Doesn’t even work!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CrUz,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the color and sound was poor I was told it was a great television very disappouinted
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi walker,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
It's 35 inch tv not 40 inches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a 40 inches tv. It's a 35 inch tv. It's misleading. Very disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kroll37,
Thank you for taking the time to provide your feedback. Per industry standard, TV screens are measured diagonally. This TV has a diagonal measurement of 40 inches, while the overall width of the TV is 35.6 inches. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Stopped working after 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality product. The TV went blank after barely two weeks of use
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Hanish,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Slow to turn on, and is poor tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Tv, I regret to buy this TV, I no like this tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Javi,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. Without more information, it is difficult to understand what issues you may be encountering. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Surprisingly Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just had it delivered several hours ago. Setup was pretty easy (I already had a Google/Gmail account). I'm pretty geeky but don't use all of it's features in this room, and haven't played with the Android interface much—just plugged in my Roku and sent the audio via an optical cable from the TV to my stereo. Then I tweaked the picture settings, less brightness and a little less color and it looks great. I boosted the sharpness and it's still good and not grainy. I sit closer to (only 6') it than my 65" Samsung in my bedroom, but it looks at least as good. I use a Harmony remote and since they didn't have any entries for this model I guess I was the first one, so I entered all the commands and I've put away the remote that came with it. For the money, I'd call it a buy.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 4 out of 5 stars
Budget tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget tv android tv is one of the best platforms
I would recommend this to a friend Rated 4 out of 5 stars
No 5G wfi and horrible HDR but great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already purchased a 40 inch 1080p roku TV last year. I was extremely satisfied with it, but now I needed another 40 inch 1080p TV for another room. When I saw this set, decided to give it a try. There are a few features that really caught my attention. It has Hdr10 and Bluetooth to pair speakers and such. Plus built in chromecast and android tv. Also, the speakers are more powerful than the roku version. I found an open box on my local best buy and it was missing some parts but no big deal, I was going to mount this TV on the wall anyways. While setting up the TV with my android phone, I noticed that setup stalled after I selected a 5ghz wifi network during the TV setup through my phone. Restarted setup and selected 2.4ghz and was able to finish setup with no issues. Once that was done, I went to settings to look for my 5ghz wifi but it wasn't there. I have a top of the line net gear router with dual 5ghz bands and I did not pick up any, not on channel 36 or channel 153. Then I took out an old 5ghz router, no go. Then I started my 5ghz Hotspot on my cellphone, and again, no go. This blows my mind. Why not add 5ghz wifi on a 2020 TV? The 2018 roku version has 5ghz and i used it with no problems. Also, this set comes with HDR, but like all other TCL TVs, hdr is bad (I also have a 55 inch 5 series and hdr is horrible) I was able to turn off hdr on the roku TVs but I am not able to do it on this one, so any HDR content from my firestick, gets really dark and almost unwatchable, and yes I spend more than 30 mins tweaking picture settings. The wifi issue is not as annoying because I am using 2.4ghz and is working fine for now, but not able to turn HDR off is almost making want to return the set (firestick does not let you turn off hdr either) but then I remember how cheap I got it so I might wait for this set to become more popular so someone online finally figures out how to disable it. If you don't watch HDR content and do not do heavy streaming or casting, this is an excellent set, just take the time to tweak picture settings because the factory default ones are bad
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
This tv is great for everyone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great it’s loud and has no problems at all with connecting to the wifi
I would recommend this to a friend