Customer Ratings & Reviews
- Model:
- 40S330
- |
- SKU:
- 6408874
Customer reviews
Rating 4.5 out of 5 stars with 2119 reviews
(2,119 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 40" Class 3-Series Full HD Smart Android TV for its excellent picture quality, affordable price, and easy setup. Many users are impressed with the TV's Android TV platform, while others find the remote control to be lacking and the app selection limited.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Not happy with TCL Android tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has lip sync lag when used with a sound bar. Apps load very slow even with high speed. Tv does have a nice picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi firebug,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with audio sync on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Mr. Thrifty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV for the price I paid but but have had to reboot several times. Originally was looking for a Roku platform and I should have stuck to my initial intention.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mr Thrifty,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok for bedroom not for daily
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looks ok but the speed of the menu and apps loading is quite annoying. Updated the apps and system same issue. The slow response is not a deal breaker but not fun
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Robshow,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok budget android TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of the android TV interface, but this one runs MUCH slower than my 5 year old Sony. Hopefully some firmware updates in the future will speed it up.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Brian,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gets more than one star because it’s built well and the screen and everything came intact...that’s where the goods stop. It turned on with a lag and google assistant doesn’t do anything that I want it to related to the tv. It’s difficult to find simple functions such as a sleep timer. It has too many options and not enough at the same time
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ranger,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble setting up and navigating the TV functions. Rest assured, we are here to help! In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV to watch Youtube TV. It worked fine for a couple weeks, but then began randomly "rebooting" to home screen. I ended up returning the TV for a refund.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ben62,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this less than two weeks and the HDMI ports, BOTH 1 and 2 went out and no longer worked, so no way to get my satellite programming. Fortunately I called on the last day to return it, and was able to get a 2 day extension to return it to the store, which is over 2 hrs away. Thank you to Sandra the Magnificent of Tech support for the stellar service to get me the RA # to return it two days after the standard 15 days, being very understanding about my particular situation.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Seems to only work well if you have Internet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to only work well if you have an Internet connection available , difficult to use without an Internet connection
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sal11,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Slow tv connection
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv at first but after 11 months it started to run slow occasionally. Some of the apps like Netflix takes a while to connect.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Neto84btown,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Miley
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent it back, the picture quality was not good. I got an Insignia Smart TV, great picture quality and sound. Android tv's aren't for me.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Miley,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having problems with the picture color. It doesn't always hold my settings and fades out often. I'm thinking of returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sarah,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL 40 "
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this smart TV and found out it does not work with Xfinity streaming . We purchased a Roku stick to make it work for us
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DMDN,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Overall a good TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, but it can be cumbersome to configure all the "apps". But it's based on Android, so it works like an Android phone.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tom,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
OS Crashes all the Time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as I have YouTube TV and figured with an Android TV it would be very easy to watch YouTube TV on it. But the app crashes every 5-10 minutes. I ended up having to get a Roku to stream YouTubeTV...kind of defeats the purpose of having an integrated Google Experience.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Andrew,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
good tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks good but no 5g support needs more app support like xbox game pass and official stadia app geforce works fine
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
worth what it costs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a bad tv for the price. i use it for my workout area. smart functions are buggy at times, but hey its cheap.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Corey,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
cheap feel, not for everyday use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality of materials, but will do its job as a guestroom tv because of its price - cheap tv but cheap feel too.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Igor,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Average Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good if you're putting this into a child bedroom or gameroom, do not but this for your main entertaining purposes.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay....Samsung’s aré better the display isn’t as good it’s better to invest In something a little more expensive
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Anime,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Smart TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought we had picked up a Roku, we almost brought this back. It was quite different but we decided to keep it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support