Customer Ratings & Reviews
- Model:
- 40S334
- |
- SKU:
- 6454820
Customer reviews
Rating 4.4 out of 5 stars with 688 reviews
(688 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 40" Class 3-Series Full HD Smart Android TV's picture quality, price, and easy setup. They appreciate the vibrant and clear picture, find it to be a great value for the price, and mention how simple it is to get the TV up and running. While some customers have concerns about the remote control, durability, slow startup, and sound quality, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Decent for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent Tv for the price. If left on long periods of time it gets a bit glitches but sound quality is great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good pic but not easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound but not easy to set up Had to call tcl support for assistance and it took 30+ minutes to answer due to high call volume
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're glad to hear that we were able to assist you in setting up your TV. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
you get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture, easy to set up, perfect size and price for a tv in the bedroom. Terrible sound quality though so what I saved on the tv I spent on a sound bar.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ENGR,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Recommend the TCL Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Good color. To much of a hassle to cast your phones screen onto the tv. In my opinion, the TCL Roku is just as good, and simpler to use.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Oceanspray,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Not the most amazing quality picture, but we only use it for night time tv in the bedroom so it works fine. Sound is also a little odd. Our o tv wasmuch louder
I would recommend this to a friendRated 4 out of 5 stars
Good TV for the price.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Price match was not honored so I had to return the TV and repurchase it, because of some kind of “sale” hogwash…..
I would recommend this to a friendRated 4 out of 5 stars
Property Manager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. Required many phone calls to tech support line ..... and I eventually figured it out myself..!!! However ..... it has been very good since then.
I would recommend this to a friendRated 4 out of 5 stars
Should be GOOGLE experienced.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is all GOOGLE. I’m still having problems with sinking with my Suddenlink remote. Wish I had a better understanding of GOOGLE. I’m not sure I’d buy this again.
No, I would not recommend this to a friend- Pros mentioned:Smart tv
Rated 3 out of 5 stars
Smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for my child she loves it only thing is we don’t have an android phone so a little difficult to download apps
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! You should be able to download apps directly on the TV through the app store. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Internet connectivity
Rated 3 out of 5 stars
Internet Connection Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything else works great except the TV doesn’t stay connected to the internet
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi FeythS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not very impressed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality and sound. Very limited on features, such as no sleep time. Poor quality and design on remote.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. To access the sleep timer you would press the remote menu button from any input or from the home screen navigate to: Settings -> Screensaver -> Put TV to Sleep. Then select your time option. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
OKGUESTTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good price at the time but the overall quality was just ok. The picture is not too clear but it served it's purpose as a guest TV.
No, I would not recommend this to a friendRated 3 out of 5 stars
A mistake that was righted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a open box TV, watched it 3-4 times and it had a 3 to 31/2 inch vertical line through the middle. I took it back to return, I purchased it and didn’t realize it was an android. I had a firestick so I wanted to upgrade to a different TV. Best Buy took it back with no problem. They were very very helpful. I cannot review TCL because I did not have it long enough. It wouldn’t be fair. To many people give bad reviews when they really shouldn’t.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
difficult
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not easy to set up had to have help for an elderly woman and she couldn't remember how to use hard to find a plan tv anymore
No, I would not recommend this to a friendRated 4 out of 5 stars
Great voice control on remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up this TCL TV to my Xbox. Picture is good an the smart remote is easy to use. Voice control is the best feature.
I would recommend this to a friendRated 4 out of 5 stars
Decent smart T.V
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price, has chromecast built-in, includes all the necessary apps for daily use.
I would recommend this to a friendRated 3 out of 5 stars
TV great, service not.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine however I had some trouble with delivery and set up. As a member of Totaltech, I asked the salesperson (on phone) to have it hooked upon delivery. This was not done and I had to call and set a date for hook up (not installation), The date given to me was so far away that I did not want to wait 11 days and asked my son-in-law to do it. I am disabled and cannot do it as I explained to the salesperson when I bought the TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Grumpy,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Precious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A MUST HAVE! For guest who want privacy while staying in our home the perfect for them The perfect TV for members who live here but don't want to watch what others might want to watch.
I would recommend this to a friendRated 4 out of 5 stars
TCL 40"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Setup was simple. Picture is not as crisp as I had expected, though I am running this 100% over wifi. So this may be a contributor.
I would recommend this to a friendRated 4 out of 5 stars
Would recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand was recommended to me. The screen casting doesn’t work with my phone but overall good purchase especially for the price.
I would recommend this to a friend