Customer Ratings & Reviews
- Model:
- 40S334
- |
- SKU:
- 6454820
Customer reviews
Rating 4.4 out of 5 stars with 688 reviews
(688 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 40" Class 3-Series Full HD Smart Android TV's picture quality, price, and easy setup. They appreciate the vibrant and clear picture, find it to be a great value for the price, and mention how simple it is to get the TV up and running. While some customers have concerns about the remote control, durability, slow startup, and sound quality, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Average smart TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL is an average brand. Smart TV features are a little slow. I’m just big on Apple TV because of how smooth it runs no matter quality of ISP.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi codeloc,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Android tvs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage tv android is a bad tv in general for the most part, not bad on the quality but android tvs have a habit where you have to restart the tv when exiting apps. You cannot leave apps open when you turn on the tv because you will to resume them. I would have to unplug the tv to watch my streaming services. I.E, Netflix Hulu and HBO. Best Buy is a great provider however the overall quality and product of the tv is minimalist at best
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jonathan,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
turtle service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its taking over month to get the tv I had INSTALLED but it was a defective tv plus I paid cash fr ti so I have no tv since Nov.22nd 2021
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi bahhumbug,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works, picture is not as good as our Samsung that stop working. Set up is different . Thought it would have been a little better of tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sandy69,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Hangs a lot. Not my best purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV hangs a lot. I have to unplug this TV maybe 2-3 times in a week just because the screen hangs up on me
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Amul,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV REVIEW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.oKAY FOR THE MONEY. PICTURE IS NOT 1080P BUT I DIDNT EXPECT IT AT THIS PRICE. PERFECTLY UTILITARIAN
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not for my home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my dad who is in a nursing home … wish it would remember the last input … if your mind is going it’s a good tv , but nothing I would be caught dead with in my home … has AWEFUL : blacks / contrast / color temp / backlighting… ( the Sanus wall mount cost almost as much as the TV !!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Syvy777,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Social Support
Rated 3 out of 5 stars
Go with Roku instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but the App Store has some kind of error that won’t allow you to download all apps.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Logan,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble downloading apps. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not as Smart as I hoped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good TV toget you by but was not compatible with directTV. So ihad to return it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Buttercup,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi doesn’t work as good as other tv remote isn’t as easy as other tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bubby,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Lackluster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow startup...picture brilliance lacking..otherwise a great deal price wise
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and i havent used it too often to give it such. High rating
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t allow for cable TV app. I didn’t know this at time of purchase
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JimN,
Thank you for taking the time to provide your feedback. This TV has access to thousands of streaming channels, and over 500,000 movies and tv episodes to fulfill almost any streaming need. You can go to channelstore.roku.com/browse to see what streaming channels and apps are offered through the Roku Channel Store. To search for a specific channel you would simply want to enter that information into the search section. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Buy a good name brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awkward to set up. Took for ever to find the setting for antenna. Picture quality is not good. I’m not returning it because it’s the only brand that will work on our new camper. Fortunately it’s for the bedroom so we won’t be watching it very often.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JR391,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Bad operating system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is just ok. Not many options for picture adjustment. The biggest issue is that apps randomly close on their own. Very annoying when you're in the middle of watching something!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AMF1,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the internal apps crashing. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor performance of built in media player
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is about what I'd expect from the television but very choppy videos streamed through youtube, streaming services like netflix and hulu, or over local media server, even when plugged into ethernet. At times it unwatchable. I was hoping for a minimalistic mounted TV, but it looks like I'll need to resort to a secondary media player, or get rid of this and go for another TV with more processing horse power.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chris,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Connecting to Streaming Apps
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has always had trouble connecting to Hulu, but as of late it will not connect to any streaming app. Hours spent toubleshooting and remote control is not user friendly
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two to use as monitors in a golf simulator. Got them mounted to the wall, and powered up. One of them, the setup went just fine. The second is stuck in a TCL /Android loop. Then, it powers off. Have not even seen a picture on it yet, and I need to take it off the wall, remove the wall mount, box it up, drive 45 minutes back to the store, get it replaced, drive 45 minutes back home, mount it, and HOPEFULLY set it up, and hope it works. If I have ANY other issues with either of them, they will be returned, and I will get a different brand. I had high hopes.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PZgolf,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Didn't work out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was to replace a dying Sony for my parents. Got it set up and the comments were: the picture is not sharp, the sound is thin and I hate the remote. It was returned the next day
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi 17bobcat,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Does NOT support Xfinity Streaming App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. This TV is NOT compatible with the Xfinity Streaming App from Comcast. Otherwise it seems to have some really good features. I'm givining it a poor rating because although it comes with Google Play the Xfinity App is not available. So I guess this version of android is lesser than that of a firestick or other Android based devices. (Or this is some type of power play by Comcast to only support "partner" tv manufacturers? Like Samsung, LG, Roku, and Sony?)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Caswell,
Thank you for taking the time to provide your feedback. The Xfinity app is not currently an available streaming app on this Android TV. The App store on an Android Phone is not the same as the App store on an Android TV. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support