Customer Ratings & Reviews
- Model:
- 40Q35F
- |
- SKU:
- 6645359
Customer reviews
Rating 4.6 out of 5 stars with 600 reviews
(600 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Rated 4 out of 5 stars
Mr. TV guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good deal. Picture qualities is good. Great picture.
I would recommend this to a friendRated 2 out of 5 stars
Hurts my ears to listen to this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok, didn't think I would ever be more sick of bloatware than buying a cheap computer but buying a cheap TV puts the bloatware issue on an entire new level. I remember making a speaker out of a mini-cereal box and a speaker out of a singing birthday card. This sounds worse, upsets me to no end that this is a consumer product sold next to real TVs. Use it as a screen to push photos in a corner to, but please, do not buy this as a regular tv you will actually use for anything more than limited use.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi clarkadam,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great visual quality for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv my little brother absolutely loved it. Sound not too good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Steven, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
Rated 4 out of 5 stars
Overall good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice slim bezels, the speakers could be a little better
I would recommend this to a friendRated 4 out of 5 stars
Entertainment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size TV. Grateful for the price I got it for.
I would recommend this to a friendRated 4 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. Worth the money I got it on sale for $100
I would recommend this to a friendRated 3 out of 5 stars
Great other than the auto shut off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, perfect for the bedroom, only issue is that it shuts off after 15 min of being paused and it seems there is no way to fix it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TaylorH,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! There are various power settings that can be adjusted to better fit your viewing preference. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Insignia is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went for cheap on this & I should have paid 10 more dollars for the insignia. TCL is inferior, cheap..remote broke within a week
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HaleyS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Disappointed and unsatisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instala is a problem that should not happen because of the wrong type of screw and the holes for screwing the stand are much too shallow so trying to screw them is virtually impossible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. But we are having an issue with sound. We have to unplug it every once in a while to restore the sound
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gamerpro,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Color of picture not great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV wasn't better then TV I bought 3 or 4 years ago.I was expecting more However the service was great
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BlairC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Decent Tv for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks and works pretty good. As commonly stated, the sound is horrible but it’s nothing that speakers or a sound bar won’t fix
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AnthonyM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
NOTBAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VVVVVVVVVVVVVVVVVVERRYNICE FFFFFFFOR PRICEEEEEEEEEEEEEEEEEEEEEORPRODUCT
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WinstonG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Returning it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The viewing quality is average at best. The apps need to be updated every week or so. The worst part is I have to unplug the TV, wait 20 sec and plug in again - this is because the volume stops working. I'm returning it this weekend. I would have kept it for the $100, but unplugging it every day sealed the deal for a return.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LeoD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Decent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for small room and basic TV viewing ... graphics not great for higher resolution
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ElenaG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
40 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a budget tv good for a toddler. Light and easy to carry
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Carlos, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
Rated 2 out of 5 stars
Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on a black friday sale and it worked well for us for about a week. We’ve had it for over a month and everytime we turn it on, theres no volume. Turning off the TV doesnt work. We have to unplug it and plug it back in to get the volume back. We will be returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ARV128,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Best tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 40" ed tv is also my small Qled TV is a great size
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tonlocss,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Overall not the best choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a decent small apartment or office size TV. The picture quality was a little disappointing with it being QLED. Also it was difficult to get all of my apps working. I had to restart the TV 3 times
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MasonK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Deception
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on Black Friday and it never arrived, because the day I had that they had to make the delivery, in the besbuy app it tells me that FedEx returned the TV, because it was damaged, I called besbuy and ok that they told me that they could not send the TV again, that I had to buy it when they gave me the credit, but as it was, I told them that one waits a year for their specials and they do not guarantee the price, for a mistake of them not guaranteeing, what may happen with their delivery
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gretel,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support