Customer Ratings & Reviews
- Model:
- 40Q35F
- |
- SKU:
- 6645359
Customer reviews
Rating 4.6 out of 5 stars with 600 reviews
(600 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Rated 2 out of 5 stars
Sound issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought this TV 2 weeks ago. The sound keeps going out. Picture is great, it’s easy to set up. If you unplug it and plug it back in then the sound comes back.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nicky,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the audio on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good - ok ok I would like to buy a different one rather
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BhumitThakkar,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Same tvs but different versions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 exact same televisions but received 2 same brands but 2 different versions with different remotes...1 tv was based off of amazon fire and the other used Google tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JessicaS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your order. For further assistance, you would want to contact the retailer’s customer support, as they would be the best equipped to assist you with concerns regarding any order issues.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Bad shipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Black Friday deal item shipped and was damaged in shipment. Company didn’t reach out customer to resolve issue
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV color is good, but the sound keeps going out. We have to unplug the tv and plug it back in to get the sound to work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CynthiaH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds was bad. it will go silent when I turn it on. I would have to unplug to have the voice back.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Johny,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this purchase. The picture is awful, wavy lines and color is not good.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Missy15,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Great picture but sound issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but no sound unless we unplug and plug TV Back in
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LouisH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bummer TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t expect too much because this TV was on sale for $99.99. I just wanted a TV for my home office. I had it for a week. First set up was easy and Fire TV integration was seamless. The audio was like it came out of a tin can. Then the audio just stopped working period. I ended up returning it for an LG.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Winny,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very slow. The batteries that were included were garbage. Stopped working after 3 days. We got this for a early Christmas present for the kids. We were very disappointed. Besides these issues everything else was perfect.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Duke79,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return to the store because the tv would not connect to bluetooth or wifi. Bought a Roku
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi newt,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a reason this was under $100. Sound stopped working in less than one month. Spend the extra money and get a better brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeniseD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv reviewed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed software issues, wifi keeps disconnecting . White spot on the middle of the screen.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Flashmasterdata, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv os sucks was super lagy and buggy the tv tho looked great on xbox but had to return because fire tv sucks
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ZacharyN,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Roadie" didnt deliver this to me and Best Buy hasn't returned my money. Its been 3 weeks. What a scam.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Turtlerunner,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Volume closes not to work sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume on the TV frequently does not work. I have to unplug the TV and plug it back in for it to work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
A bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pairing of the remote control with the TV didn't work for me
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristianjoseH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hated everything about it. Particularly tech support who barely spoke English and kept saying I don't know.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi fdfd, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Add a title?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eh got no tv to review so I put one star……………………..
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MRH1,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your order. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Fantastic QLED Color and Smart Features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL 40-inch Q35F TV is a fantastic choice for a secondary room or office. The integration of QLED technology at this price point is remarkable; the colors are rich and bright, far exceeding what I expected from a 1080p set. The built-in Fire TV platform is snappy and easy to navigate. The voice remote with Alexa makes jumping straight into Netflix or Disney+ effortless, which is a huge convenience. While it’s not a high-end 4K model, the combination of excellent QLED color and the seamless smart TV interface makes it an unbeatable value.
I would recommend this to a friend