Customer Ratings & Reviews
- Model:
- 40Q35F
- |
- SKU:
- 6645359
Customer reviews
Rating 4.6 out of 5 stars with 894 reviews
(894 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 40" Class Q35F Series TV positively for its picture quality, ease of setup, and ideal size. Some customers have noted that the TV's connectivity could be improved. The TV is also appreciated for being lightweight and having all the necessary features.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Hurts my ears to listen to this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok, didn't think I would ever be more sick of bloatware than buying a cheap computer but buying a cheap TV puts the bloatware issue on an entire new level. I remember making a speaker out of a mini-cereal box and a speaker out of a singing birthday card. This sounds worse, upsets me to no end that this is a consumer product sold next to real TVs. Use it as a screen to push photos in a corner to, but please, do not buy this as a regular tv you will actually use for anything more than limited use.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi clarkadam,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Entertainment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size TV. Grateful for the price I got it for.
I would recommend this to a friendRated 3 out of 5 stars
Quality TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality tv for the price. It has decent color contrast and easy user interface.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. Worth the money I got it on sale for $100
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV color is good, but the sound keeps going out. We have to unplug the tv and plug it back in to get the sound to work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CynthiaH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Insignia is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went for cheap on this & I should have paid 10 more dollars for the insignia. TCL is inferior, cheap..remote broke within a week
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HaleyS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
The TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with a remote or instructions I know that’s normal but it still sucks . Wasn’t really impressed with the TV but it’s ok
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Apollo,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Disappointed and unsatisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instala is a problem that should not happen because of the wrong type of screw and the holes for screwing the stand are much too shallow so trying to screw them is virtually impossible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. But we are having an issue with sound. We have to unplug it every once in a while to restore the sound
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gamerpro,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
tlc 40
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it new kind o confusing to change options cant get screen to zoom trade for bigger one proably to late
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FredH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Guest tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for a guestroom that gets used a handful if tines per yr... simple setup and use
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Picture not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen resolution isn't the best, when picture is dark the screen is grayish
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DawnS, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Color of picture not great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV wasn't better then TV I bought 3 or 4 years ago.I was expecting more However the service was great
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BlairC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this but it came damaged. The screen came messed up. Box was also taped up
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarekgP,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok for tv under 100 bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for kids bedroom or spare bedroom that doesn't get much use
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SeanM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Decent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for small room and basic TV viewing ... graphics not great for higher resolution
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ElenaG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
NOTBAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VVVVVVVVVVVVVVVVVVERRYNICE FFFFFFFOR PRICEEEEEEEEEEEEEEEEEEEEEORPRODUCT
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WinstonG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv with decent sound and a good screen. i recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on a black friday sale and it worked well for us for about a week. We’ve had it for over a month and everytime we turn it on, theres no volume. Turning off the TV doesnt work. We have to unplug it and plug it back in to get the volume back. We will be returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ARV128,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Turns On Randomly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv turns on randomly. Have tried all the fixes suggested but nothing works! Would nor recommend this tv. Picture and everything else is fine.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KathyF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support