Customer Ratings & Reviews
- Model:
- 40Q35F
- SKU:
- 6645359
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the excellent picture quality, ease of setup, and convenient size of the product. Its lightweight design, brightness, and consistent performance are also well-received. However, some users have reported concerns regarding connectivity, the remote's button layout, and occasional issues with volume control.
This summary was generated by AI based on customer reviews.
tlc 40
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it new kind o confusing to change options cant get screen to zoom trade for bigger one proably to late
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FredH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Color of picture not great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV wasn't better then TV I bought 3 or 4 years ago.I was expecting more However the service was great
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BlairC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Picture not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen resolution isn't the best, when picture is dark the screen is grayish
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DawnS, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Great picture but sound issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but no sound unless we unplug and plug TV Back in
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LouisH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this but it came damaged. The screen came messed up. Box was also taped up
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarekgP,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Decent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for small room and basic TV viewing ... graphics not great for higher resolution
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ElenaG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Ok for tv under 100 bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for kids bedroom or spare bedroom that doesn't get much use
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SeanM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Ok tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work ok don't like the light on tv that's always on even when TV is off
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Marvins, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. This TCL TV should have the capability of turning off the LED Standby light. From the home page you will go to Settings > Preferences > Standby LED > Off. We hope this helps! Thank you, TCL Customer Support
NOTBAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VVVVVVVVVVVVVVVVVVERRYNICE FFFFFFFOR PRICEEEEEEEEEEEEEEEEEEEEEORPRODUCT
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WinstonG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Incorrect product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control and the power cord were the wrong ones.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AngelaB, Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with the correct two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible. Thank you, Alison TCL Customer Support
Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on a black friday sale and it worked well for us for about a week. We’ve had it for over a month and everytime we turn it on, theres no volume. Turning off the TV doesnt work. We have to unplug it and plug it back in to get the volume back. We will be returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ARV128,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Connectivity
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return to the store because the tv would not connect to bluetooth or wifi. Bought a Roku
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi newt,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Deception
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on Black Friday and it never arrived, because the day I had that they had to make the delivery, in the besbuy app it tells me that FedEx returned the TV, because it was damaged, I called besbuy and ok that they told me that they could not send the TV again, that I had to buy it when they gave me the credit, but as it was, I told them that one waits a year for their specials and they do not guarantee the price, for a mistake of them not guaranteeing, what may happen with their delivery
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gretel,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality, Setup ease
Nice extra TV
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're in the market for a guest TV or a second TV for a different room, check out this TCL. Unboxing and set up of this TV was great. It's soo light I could lift it with one hand. If you have an Amazon account, setting this tv up couldn't be easier. Everything was automatic and I spent more time waiting for the updates and app downloads. I love how this TV looks. So thin and the tiny bezels will keep it looking modern for a long time. The remotes for the TCL brand are my favorite. Thin and comfortable, all buttons where they should be. Just would have preferred white. Much easier to find. The software of the tv is very snappy and responsive. Very quick to load apps and stream shows. It's nice to have the firestick built in and not have to bother with extra hardware and several remotes. Setting up my soundbar was fast and simple. Works great with the tv. I do recommend adding a sound bar if you want bigger, more full sound. The built in TV speakers are alright but a bit lacking for my tastes. The picture is very nice and clear. I almost forgot it wasn't 4k. Nice and bright too. The backlight is even, I haven't noticed any dark or bright zones. The viewing angle of this TV is the main downside. The picture is great head on but once you start moving to the side more than 45°, it starts getting washed out. Not really a concern if you view it across from a bed or have it in a corner. A full arcticulating wall mount would also be a great option. I'm very happy with it and I would totally recommend this TCL TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bluevue,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
CHANGED MIND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IM RUKU TV GUY AND PREFER THEM OVER THIS TV. I GUESS I MAY RETURN
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RCRJ,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Setup ease, Weight
Great for my Dining Room Area
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the box is the TV, the remote (black) with 2 AAA batteries, tv stands with 4 screws, quick start guide, and power cable. This particular model also came with a 90 day warranty extension flyer in which you register online. First Impression and Disclaimer - this is my second TCL television added to my household and my first FireTV. This TV was a lot lighter than expected, so I had to take extra precautions bringing it in the house. I am going to eventually mount this tv but for the current location, I am using the tv stands. The stands are pretty sturdy and I like that you use screws to attach. The TV did complete two different installs after I used the QR code to set up and it took about 10 minutes to finish. After the updates, the TV finishes with adding favorite apps for TV, Sports, etc. It gives you gaming options and other TV options and then you are on FireTV dashboard. The remote also has popular apps for easy press and go. If your favorite app is missing on the TV dashboard, you can search and download only or subscribe and download. The TV is very sharp, the colors and the contrast are very good! There are 2 HDMI ports (one ARC and one service), an AV IN adapter, a headphone jack, an Optical digital audio output, an antenna/cable in, LAN and USB 2.0 port. The ports are on the right side (close to the middle), so if you need to mount, they are somewhat easy to get to, if you have a small arm. I hooked up my Switch and the games were sharp and clear and the sound was great. (Please note, during the FireTV setup, there is an option to purchase games in which you get a 7 day trial and then pay $9.99 per month. You can also get a trial of Apple TV and a FireTV option.) Overall, I really enjoy this TV and I am pretty sure I will update some of my older model TVs with this particular model because it’s super light, easy to mount and super easy to navigate. I would highly recommend this product to friends and family and I definitely see myself purchasing again.
I would recommend this to a friend Ok ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good - ok ok I would like to buy a different one rather
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BhumitThakkar,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Overall not the best choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a decent small apartment or office size TV. The picture quality was a little disappointing with it being QLED. Also it was difficult to get all of my apps working. I had to restart the TV 3 times
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MasonK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Setup ease, Weight
Beautiful clear “small” budget TV
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this TCL 40” HDTV a couple months ago. Very nice! I have multiple 4K TVs of various brands and sizes in our house and this one so far, but needed a smaller one to replace a 15-year-old 32”. This thin-framed 40” was much lighter and fit in the same space on the same wall mount (but looks so much bigger!). Setting it up, the built-in FireTV interface was very snappy and easy to set up. Really, out of the box I thought it was pretty well set for the lighting in my room and space. Very sharp and responsive! After the system updates app downloads to test out, YouTube TV looked perfect and fluid on all channels. Amazon Prime, Netflix and Max as well. Since my prior 32” had been using a Roku stick, I installed that stick onto this TV as well just for continuity. But having the built in FireTV as well is a great and handy option. My least favorite thing I guess is the remote, but I programmed my Roku remote to power it on and off and control volume. So no differences for my family to use this TV, other than it looks way better on the wall! Fantastic value for this right-sized TV and I look forward to using it for years!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi stuman1974,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Volume control
Volume issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this TV because of volume issues. The volume didn't work on some of the apps such as Netflix. No sure why that was happening.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RosettaO,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support