Customer Ratings & Reviews
- Model:
- 40Q3K
- |
- SKU:
- 10214376
Customer reviews
Rating 4.6 out of 5 stars with 387 reviews
(387 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
TLC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful flat screen with good options for viewing
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
TCL tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Perfect size for me Thankyou so much for your help .
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and my kids is loving the TV and I like it myself
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendRated 3 out of 5 stars
Goodbye
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was weird getting used to this kind of TV instead of a fire
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SuzanneB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Solid TV at this price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for at this price. Sound is not the best, but most aren't nowadays.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Clark,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL google TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.trouble using some of the features of the TV--lacks clear information
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi VincentC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
E-waste from the get go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TCL TV specifically for my garage setup. I wanted something affordable to watch games and workouts while tinkering on projects—nothing fancy, just reliable. What a disaster. Out of the box, I mounted it on the garage wall, plugged it in, and… nothing. Completely black screen, no power indicator, no response whatsoever. It was DOA—straight e-waste before I even got to use it once.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JC787,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Cheaper tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall lower quality tv but does the job. Picture is totally fine sound is a little rough though even after playing with the settings.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChelseaG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Picture good but sound is not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is terrible on this TV, very thin, harsh and high pitched.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Smile1128,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product, very slow UI and it makes you pay for a subscription to use screen mirror and airplay super weird product.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CristofferB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worst TV ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv I’ve ever owned. It forces you to use Google play, which doesn’t recognize streaming services purchased from any other platform. It doesn’t have a microphone on the remote, despite that being referred to in description and “support center.” It’s been 4 months of pure frustration. Someone needs to give me a refund.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sobe,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Ringing sound while OFF
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay, slow, no apple airplay. Sleep timer is buried in the menu, no quick buttons. No backlight on remote. There is a constant ringing from the tv while powered off. Not many options for a 40 inch tv. The pioneer one i got first had a bad screen while streaming. Aggravating.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JesseC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not ready for DVD/VHS hookups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, kind of tinny sound & had to buy HDMI converter (2 items) in order to attach DVD/VHS player— thought it would come with everything needed, nope
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EileenC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can download certain apps ex. xfinity stream if you are ok without certain apps guess it’s an ok tv
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi user523571,
Thank you for taking the time to provide your feedback. This TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
T.V. Sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is terrible. Doesn’t get a lot of channels.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeborahH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in June of this year. Now its November and the screen has died. This TV doesn't even get 1 star
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SusieH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only tv in my home that keeps losing connection to WiFi I’m going to try hooking up a Firestick to it hopefully that will work better
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kenny,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unable to connect local antini channels!!!!!!!!!!!
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MrEd,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tcl 40inch google smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a default or glitch when it was being made, the search bar didn't work or i couldn't download or add apps to it.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JacquelineW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
complaint about the Geek Squad, not a product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Geek Squad come to set up our new TV set. They came, showed us some buttons to push on the clicker. When they had left we were no wiser. We still don't get the chanels we want.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GiselaRay,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. In order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support