Customer Ratings & Reviews
- Model:
- 40Q3K
- |
- SKU:
- 10214376
Customer reviews
Rating 4.6 out of 5 stars with 387 reviews
(387 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not the correct size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this as the mounting screws were in a totally different place than my bracket. They really should list what the mounting unit needs to be. I assumed they were all the same. They aren’t
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi maestro, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For this 40Q3K model, it is compatible with most wall mounts that support a 100mm x 100mm VESA mounting pattern. The quantity and screw size are 4 of M6 screws. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was missing one leg stand and they refused to send me another one. Terrible customer service...
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Unsatisfied buyer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv gliches, and freezes alot! IThe sound is not foid I have to turn it up to 40+ just to be able to hear what Im watching.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CeeeGirl,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL & Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, good picture and friendly pick up service
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great Budget Option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and great picture. Sound quality is little rough.
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Tv dinning room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy price not bad great sound and picture qualities awsome recommend it ..
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
I would recommend this to a friendRated 3 out of 5 stars
Reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really am not happy with this brand but oh well u paid for it
This review is from TCL - 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support





















