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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 387 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-387 of 387 reviews
  • Rated 1 out of 5 stars

    Not the correct size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this as the mounting screws were in a totally different place than my bracket. They really should list what the mounting unit needs to be. I assumed they were all the same. They aren’t

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi maestro, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For this 40Q3K model, it is compatible with most wall mounts that support a 100mm x 100mm VESA mounting pattern. The quantity and screw size are 4 of M6 screws. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, Alison TCL Customer Support

  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was missing one leg stand and they refused to send me another one. Terrible customer service...

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Unsatisfied buyer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv gliches, and freezes alot! IThe sound is not foid I have to turn it up to 40+ just to be able to hear what Im watching.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CeeeGirl,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL & Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good picture and friendly pick up service

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great Budget Option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and great picture. Sound quality is little rough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv dinning room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy price not bad great sound and picture qualities awsome recommend it ..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am not happy with this brand but oh well u paid for it

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support