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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 463 reviews
  • Rated 3 out of 5 stars

    Decent cheap TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent TV for the price do yourself a favor and spend a few more books and get a real decent TV for the price. This one isn’t too bad but for another 5060 bucks you can get a real nice one.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mikeperry,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in with the intention of buying a Roku TV and talked with the sales person about the TCL and the fabulous resolution it has and bought that TCL TV. Absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvl google tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been feeling like this tv was good choice for my rv. Speakers are a little quiet on top end but they are good enough. Soundbar is also available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as gift for my gf and she loves it its super fast and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Only thing is the sound is not as loud need to add a sound dock

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Discouraged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fine, installation on wall was terrific, however I had no idea I could not use airplay to cast my MAC screen onto the monitor. Tried to 'take it back' but was told I had to pay for the installation! I was a super loyal customer at Best Buy. I am more than discouraged!! I will not continue to spend the amount of money I have spent there is the past. I am not satisfied and feel badly treated!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nancy,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture, easy to set up and good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl tv for mom

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv for my mother. Nice remote and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It works like it is suppose to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 40

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bedroom TV. Perfect fit in our Armoire. Easy setup process. Picture quality is awesome.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MauriceL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale. Current TV is dying. Needed basic TV. Had to buy new HDMI cable (old one didn't work). Still have to use both TV remote & Spectrum remote. Picture could be sharper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my daughter at college. The TV had all the apps necessary and we were able to set up and go. Great!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things about this TV have been a big hassle, set up has been ridiculously counter-intuitive. It drops Wi-Fi so often which I've never had a problem in my home. Unfortunately, I came on the Best Buy website one day too late, after the return cut off, to begin the return process. So I'm stuck with this.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LouisB,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    One time, Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time! TCLTVis worth the money. Best Buy is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, my experience with this TV has been disappointing. As someone who has enjoyed several TCL televisions over the years, I had high hopes for this QLED model. However, if you're tempted to buy it based solely on price, I'd strongly encourage you to invest a little extra in a 4K TV instead. While the colors are vibrant, the overall picture and sound quality leave much to be desired. I've also encountered significant video stuttering on YouTube and various apps when streaming in 1080p. Given that I own other TCL models that cost me less and perform far more smoothly, it's clear that this one doesn’t hold up to the brand’s usual standards. Save yourself the frustration and consider a better option!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Justin,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Good TV but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and good sound...but I'm having an issue with my HDMI cables and or plug in on the TV itself....

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DonL,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came in excellent condition within the expected time frame. The display is awesome, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid entry level tv for a guest bedroom/den. Cannot beat the value at the price. We shall see how long TCL products last. Stay tuned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV,now I can listen without bothering my neighbors

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LinaD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best TV for apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL 40 inch Color Television has been a great addition to my home due to its many free Streaming Apps and programming.

    I would recommend this to a friend