Customer Ratings & Reviews
- Model:
- 40Q3K
- |
- SKU:
- 6625830
Customer reviews
Rating 4.5 out of 5 stars with 296 reviews
(296 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent picture quality and ease of setup of the 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025). Many also appreciate its lightweight design, making it easy to move and wall-mount. The TV is considered to offer good value for its price. However, some customers have noted that the screen brightness could be improved.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Cheaper tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall lower quality tv but does the job. Picture is totally fine sound is a little rough though even after playing with the settings.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChelseaG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not ready for DVD/VHS hookups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, kind of tinny sound & had to buy HDMI converter (2 items) in order to attach DVD/VHS player— thought it would come with everything needed, nope
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EileenC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can download certain apps ex. xfinity stream if you are ok without certain apps guess it’s an ok tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi user523571,
Thank you for taking the time to provide your feedback. This TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in June of this year. Now its November and the screen has died. This TV doesn't even get 1 star
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SusieH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only tv in my home that keeps losing connection to WiFi I’m going to try hooking up a Firestick to it hopefully that will work better
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kenny,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
T.V. Sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is terrible. Doesn’t get a lot of channels.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeborahH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tcl 40inch google smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a default or glitch when it was being made, the search bar didn't work or i couldn't download or add apps to it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JacquelineW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unable to connect local antini channels!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MrEd,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was missing one leg stand and they refused to send me another one. Terrible customer service...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
complaint about the Geek Squad, not a product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Geek Squad come to set up our new TV set. They came, showed us some buttons to push on the clicker. When they had left we were no wiser. We still don't get the chanels we want.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GiselaRay,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. In order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not the correct size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this as the mounting screws were in a totally different place than my bracket. They really should list what the mounting unit needs to be. I assumed they were all the same. They aren’t
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi maestro, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For this 40Q3K model, it is compatible with most wall mounts that support a 100mm x 100mm VESA mounting pattern. The quantity and screw size are 4 of M6 screws. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Unsatisfied buyer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv gliches, and freezes alot! IThe sound is not foid I have to turn it up to 40+ just to be able to hear what Im watching.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CeeeGirl,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL & Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, good picture and friendly pick up service
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Budget Option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and great picture. Sound quality is little rough.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv dinning room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy price not bad great sound and picture qualities awsome recommend it ..
I would recommend this to a friend Rated 3 out of 5 stars
Reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really am not happy with this brand but oh well u paid for it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support