Customer Ratings & Reviews
- Model:
- 40Q3K
- |
- SKU:
- 6625830
Customer reviews
Rating 4.6 out of 5 stars with 453 reviews
(453 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025), especially the excellent picture quality and ease of setup. Many find the size ideal for bedrooms and appreciate its lightweight design. Some customers have noted concerns regarding the remote control's quality, brightness, and connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TCL 40
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bedroom TV. Perfect fit in our Armoire. Easy setup process. Picture quality is awesome.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MauriceL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
College TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a purchase for my daughter at college. The TV had all the apps necessary and we were able to set up and go. Great!!!
I would recommend this to a friendRated 5 out of 5 stars
One time, Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery on time! TCLTVis worth the money. Best Buy is the best.
I would recommend this to a friendRated 4 out of 5 stars
good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On sale. Current TV is dying. Needed basic TV. Had to buy new HDMI cable (old one didn't work). Still have to use both TV remote & Spectrum remote. Picture could be sharper.
I would recommend this to a friendRated 3 out of 5 stars
Good TV but....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and good sound...but I'm having an issue with my HDMI cables and or plug in on the TV itself....
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DonL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many things about this TV have been a big hassle, set up has been ridiculously counter-intuitive. It drops Wi-Fi so often which I've never had a problem in my home. Unfortunately, I came on the Best Buy website one day too late, after the return cut off, to begin the return process. So I'm stuck with this.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LouisB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item came in excellent condition within the expected time frame. The display is awesome, especially for the price.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say, my experience with this TV has been disappointing. As someone who has enjoyed several TCL televisions over the years, I had high hopes for this QLED model. However, if you're tempted to buy it based solely on price, I'd strongly encourage you to invest a little extra in a 4K TV instead. While the colors are vibrant, the overall picture and sound quality leave much to be desired. I've also encountered significant video stuttering on YouTube and various apps when streaming in 1080p. Given that I own other TCL models that cost me less and perform far more smoothly, it's clear that this one doesn’t hold up to the brand’s usual standards. Save yourself the frustration and consider a better option!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Justin,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid entry level tv for a guest bedroom/den. Cannot beat the value at the price. We shall see how long TCL products last. Stay tuned.
I would recommend this to a friendRated 5 out of 5 stars
Grateful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV,now I can listen without bothering my neighbors
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LinaD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TV for apartment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL 40 inch Color Television has been a great addition to my home due to its many free Streaming Apps and programming.
I would recommend this to a friendRated 3 out of 5 stars
Too much buffering on start up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this TV, but when I turn it on it buffers for way too long for me and then when it finally quits buffering it goes to the last program I was watching a day ago at the spot I turned the TV off a day ago.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Brightness
Rated 3 out of 5 stars
Title
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light bleeding and buzzes when it's off. You get what you pay for.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nadu,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Recent purchase of a TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just okay. Nothing to get excited about. Sound is not that great.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great 40 inch tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price with Google TV! Like it way better than the Roku TV I replaced this one with. Enough bang for my buck!
I would recommend this to a friendRated 4 out of 5 stars
Good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price for a 40" TV. I love the Android TV, the only problem I have, is the light this TV keeps on. It is bright.
I would recommend this to a friendRated 4 out of 5 stars
Limited HDMI ports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace a similar size 2016 TCL that served us well. The new one was also 40” - has a lot of fancy features, but only has 1 HDMI port. The 2016 version had more.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Worst TV ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv I’ve ever owned. It forces you to use Google play, which doesn’t recognize streaming services purchased from any other platform. It doesn’t have a microphone on the remote, despite that being referred to in description and “support center.” It’s been 4 months of pure frustration. Someone needs to give me a refund.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sobe,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not as vibrant as it should be, not as colorful as my other QLED.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Ringing sound while OFF
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay, slow, no apple airplay. Sleep timer is buried in the menu, no quick buttons. No backlight on remote. There is a constant ringing from the tv while powered off. Not many options for a 40 inch tv. The pioneer one i got first had a bad screen while streaming. Aggravating.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JesseC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support