Customer Ratings & Reviews
- Model:
- 40Q3K
- |
- SKU:
- 6625830
Customer reviews
Rating 4.6 out of 5 stars with 453 reviews
(453 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025), especially the excellent picture quality and ease of setup. Many find the size ideal for bedrooms and appreciate its lightweight design. Some customers have noted concerns regarding the remote control's quality, brightness, and connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TCL tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Perfect size for me Thankyou so much for your help .
I would recommend this to a friendRated 5 out of 5 stars
Douglasville GA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this purchase, I caught it on sale.
I would recommend this to a friendRated 5 out of 5 stars
TLC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful flat screen with good options for viewing
I would recommend this to a friendRated 3 out of 5 stars
A bit disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality a little fuzzy. Picture is not as good as it looked in the store. The price was good, as it was on sale, but we're a little disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rachel,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Solid TV at this price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for at this price. Sound is not the best, but most aren't nowadays.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Clark,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
The worst experience buying this open box,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience buying this open box, it came without the legs, without control, when picking up f course the box was opened and I needed to ask for some tape because it was raining a lot and the people of the warehouse at first look at me bad for requesting it, and then the tape was poor... needed to buy the legs and the control and now some weeks after the TV has a piiiii sound in the connection outlet
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AndresS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need help with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Goodbye
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was weird getting used to this kind of TV instead of a fire
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SuzanneB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Needs a better control, has a great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hand control is difficult to hold, lacks a keyboard,easy to push the wrong button and go to a function you didn't want.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MINORC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only tv in my home that keeps losing connection to WiFi I’m going to try hooking up a Firestick to it hopefully that will work better
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kenny,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glitchy and slow. I have had other TCL and Google TVs and these this was a hard miss.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CharlesH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL google TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.trouble using some of the features of the TV--lacks clear information
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi VincentC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Cheaper tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall lower quality tv but does the job. Picture is totally fine sound is a little rough though even after playing with the settings.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChelseaG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
E-waste from the get go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TCL TV specifically for my garage setup. I wanted something affordable to watch games and workouts while tinkering on projects—nothing fancy, just reliable. What a disaster. Out of the box, I mounted it on the garage wall, plugged it in, and… nothing. Completely black screen, no power indicator, no response whatsoever. It was DOA—straight e-waste before I even got to use it once.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JC787,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product, very slow UI and it makes you pay for a subscription to use screen mirror and airplay super weird product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CristofferB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Picture good but sound is not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is terrible on this TV, very thin, harsh and high pitched.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Smile1128,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not ready for DVD/VHS hookups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, kind of tinny sound & had to buy HDMI converter (2 items) in order to attach DVD/VHS player— thought it would come with everything needed, nope
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EileenC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can download certain apps ex. xfinity stream if you are ok without certain apps guess it’s an ok tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi user523571,
Thank you for taking the time to provide your feedback. This TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
T.V. Sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is terrible. Doesn’t get a lot of channels.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeborahH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in June of this year. Now its November and the screen has died. This TV doesn't even get 1 star
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SusieH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unable to connect local antini channels!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MrEd,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support