Customer Ratings & Reviews
- Model:
- 40Q3K
- |
- SKU:
- 6625830
Customer reviews
Rating 4.6 out of 5 stars with 453 reviews
(453 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 40" Class Q3K Series 1080P FHD QLED Smart TV with Google TV (2025), especially the excellent picture quality and ease of setup. Many find the size ideal for bedrooms and appreciate its lightweight design. Some customers have noted concerns regarding the remote control's quality, brightness, and connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Tcl 40inch google smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a default or glitch when it was being made, the search bar didn't work or i couldn't download or add apps to it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JacquelineW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
complaint about the Geek Squad, not a product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Geek Squad come to set up our new TV set. They came, showed us some buttons to push on the clicker. When they had left we were no wiser. We still don't get the chanels we want.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GiselaRay,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. In order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not the correct size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this as the mounting screws were in a totally different place than my bracket. They really should list what the mounting unit needs to be. I assumed they were all the same. They aren’t
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi maestro, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For this 40Q3K model, it is compatible with most wall mounts that support a 100mm x 100mm VESA mounting pattern. The quantity and screw size are 4 of M6 screws. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was missing one leg stand and they refused to send me another one. Terrible customer service...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Unsatisfied buyer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv gliches, and freezes alot! IThe sound is not foid I have to turn it up to 40+ just to be able to hear what Im watching.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CeeeGirl,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our travel trailer. We love it. Fast smart tv pairs with put starlink. Crystal clear picture!
I would recommend this to a friend Rated 5 out of 5 stars
Absolutely perfect.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv. The resolution is excellent. Easy to set up. You can customize your home screen and and so much more. TCL also gives you over 350 channels absolutely free, no music or "filler" channels in which they break it down by genere. With that feature alone, I cancelled my tv with subscriber. I've had my tv for a few months now and I'm so pleased with my purchase. So pleased, I bought another one for my elderly mother.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great addition to my living room - sharp picture and quality sound.
I would recommend this to a friend Rated 5 out of 5 stars
New TCL Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the picture and sound. This size is perfect for my space.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PKS1, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL & Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, good picture and friendly pick up service
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Budget Option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and great picture. Sound quality is little rough.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv dinning room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy price not bad great sound and picture qualities awsome recommend it ..
I would recommend this to a friend Rated 3 out of 5 stars
Reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really am not happy with this brand but oh well u paid for it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support