Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1637 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 40" Class S3 S-Class 1080p FHD LED Smart TV with Fire TV (2023)'s picture quality, affordability, and ease of use. Many appreciate its smart TV functionality and lightweight design, finding it easy to set up and use. However, some users experienced issues with the volume control and remote functionality. A few also noted concerns about the brightness of a light on the bottom of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,637 reviews
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Excellent image quality considering the cost.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the built-in FireTV app and was searching for a fantastic, low-cost replacement for my old 32-inch TV in my garage. Excellent television overall

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv
    Cons mentioned:
    Light

    Rated 2 out of 5 stars

    Great tv with one flaw

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is good quality. The flaw is in light at the bottom of the tv that only comes on when the TV is off. The light cannot be disabled or turned off and if you cover it, you cover the sensor and cannot operate the tv. If the TV is in a bedroom and you like to sleep in total darkness, this is not the tv for you. Wish I had known before purchasing.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Loulabell,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great bedroom TV!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bedroom size TV. It was my grandson's favorite Christmas gift. Very nice picture and sound for a relatively inexpensive TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi alfen23,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TCL tv

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad tv for the price. The picture looks pretty good. But the speakers could be better quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zbrueckner,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, seems to be a very high quality item. Shipping was very timely and package arrived in good condition. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for a room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was the best TV you can get for a room. Picture quality was super good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great bang for buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price! A little slow on reaction time when inputting commanda from thd remote. Other than that, can't beat the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Salsapr,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned out to be a really nice TV and it is great price too! Perfect!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support

  • Rated 5 out of 5 stars

    TLC fire tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV beautiful picture and excitement sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tvs aren’t that good anyway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is pretty good for a TCL. It’s big, I’ve had it a minute now and it barely lags as bad as the others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this tv in my guest bedroom. It is the perfect size for the space I had available. The picture is clear and crisp and easy to set up.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PRDiva,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Good tv for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv for the price that was use to set up. Simple for a teenagers bedroom and fit nicely with our universal wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    GREAT TV, RACIST MANAGER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy: Gainesville, FL The tv is great. The in store customer service was GOD AWFUL!! The manager's mouth was very spicy. It was brought to his attention that he wasnt checking ID's when customers were picking up their orders. He was only checking the BLACK peoples ID's. He was like this is MY store and i do what i want. Very racist behavior. When i called to report it. Theres noone that picks up the phone.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NitaS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance with the TV itself, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. For concerns regarding a retailer employee, you would want to contact Best Buy Customer Support.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a great tv up until now, and the pick up experience was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice television

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture quality and with FIRETV built in there’s no need for the Firestick. There’s 2 HDMI ports and one with arc.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bazorro,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Grandkids enjoy it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandchildren and they love it. They love they connect to Amazon and watch more movies. What an excellent buy for them!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TLC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, awesome picture quality (bright) good sound easy setup so many features and apps looks nice in my kitchen, totally recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    NIce TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old Tv died and needed a new one. This was on sale, so I bought it. Good picture fits my entertainment cabinet perfectly. I like it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RhondaW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value smart TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Good big cheap smart TV. No complaints so far, I’ve had for for almost two months.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MadD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good product with price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality, picture quality is best with price point. Storage could have been little more but no complaints so far.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VishalPatil,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support