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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1638 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 40" Class S3 S-Class 1080p FHD LED Smart TV with Fire TV (2023)'s picture quality, affordability, and ease of use. Many appreciate its smart TV functionality and lightweight design, finding it easy to set up and use. However, some users experienced issues with the volume control and remote functionality. A few also noted concerns about the brightness of a light on the bottom of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,638 reviews
  • Rated 5 out of 5 stars

    Flatscreen TV, 40 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV that I bought from Best Buy was a great purchase. My daughter loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best mid level tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid range best tv with Fire TV enabled and voice control option is good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SuneelK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Cannot turn ON TV without remote. Piece of Junk.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk of stupidity,slavery, dictatopship and this TV describes it all. You cannot turn it on without remote. If you lose remote or remote runs out of battery, you cannot turn on tv. TV becomes junk box. Common sense dictates tv should have 4 to 5 buttons on it, a power,menu and navigation buttons, but this TV has NO buttons. They could have atleast provided 1 power button to turn it on. So you can control it with app or simply cast youtube or anything. But NO. How will they make money without making TV useless without remote.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SurajR,

      Thank you for taking the time to provide your feedback. Great news! There is a physical power/multi-use button located at the bottom center of the TV. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. I purchased the television to place outside on the patio. Awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up at the Raleigh store. Great customer service.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelA,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this item is excellent. I never heard of this brand but i am very impressed

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BertS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter’s room. She loved the fire feature through Amazon.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BUCK84,

      Thank you for taking the time to provide your feedback. We're thrilled that your daughter is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    40in Flat screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv during Black Friday for a very good deal. It works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average TV. nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent TV for the price. The sound quality is not the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap remote the problem.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote lasted 3 months with light use and the tv only has a on/off button. tv useless without remote.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AronshaE,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    40 inch TCL Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV goes off once in a while and has to be re-booted. Annoying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. My 10 year old bought this with Birthday money and seems to work well

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ShalaynaB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase for my son’s bedroom. Perfect for a medium size room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MRHP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great tv but unfortunately the volume went out after 8 months of use and I had to send it back where they told me that it could not be fixed. They returned my money.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RonT,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We're glad to see that you were able to get help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I've bought the whole year best buy never leaves me unsatisfied

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristianN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Very good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is exactly as advertised. It was very easy to set up and get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for my daughters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. My foster daughters each got one and they love them!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi cravery,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv! It has everything I want! Thank you for the great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went good in store the employees I dealt with knew what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great online service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 3 tvs, all 3 came within 24 hours. Plus easy hook up and watch.

    I would recommend this to a friend