Customer Ratings & Reviews
- Model:
- 40S35F
- |
- SKU:
- 6551176
Customer reviews
Rating 4.5 out of 5 stars with 1622 reviews
(1,622 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 40" Class S3 S-Class 1080p FHD LED Smart TV with Fire TV (2023)'s picture quality, affordability, and ease of use. Many appreciate its smart TV functionality and lightweight design, finding it easy to set up and use. However, some users experienced issues with the volume control and remote functionality. A few also noted concerns about the brightness of a light on the bottom of the TV.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
flimsy tv feels cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned this product and went back to insignia product instead. this is very thick (sticks out the wall quite a bit) and feels much flimsier
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kathi,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We are always looking for ways to improve, and your feedback is greatly appreciated. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Good for bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio cuts off and needs a full restart to fix. Then sometimes when off the audio of a movie is still playing
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RicardoL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had the TV 6 months and picture quality is terrible
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Beetee,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv have many problems. J
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi OmarC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. We bought 2 and sound went out within a couple weeks of buying it. On both tvs
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CarrieR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Be Careful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with all parts. Returned after discovering missing pieces.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GregB,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. The condition and included accessories of open-box products would need to be handled by the retailer. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible picture quality! Was not happy with the how the tv set up with the internet.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TonyF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tsk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t received it and very disappointed Didn’t received it and very disappointed
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JennyA,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For concerns regarding an order, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Beware!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working after 2 months. No help at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertN,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a tv for pickup. I Got home it’s broken
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MaganW,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equipped to help you. If you get a replacement TV and need any further help, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Smart tv
Rated 5 out of 5 stars
TCL 1080- 40 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a guest room smart TV, and 4K would not appear any different or better than this 1080. The Fire TV is fast, has adequate sound and 2 HDMI ports are all that are required. 5 star performance and price. Probably could serve as a main TV for a small room. 4K is overated, and most streaming services do not provide 4k anayway
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ShockwaveDiamond,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Weight
Rated 4 out of 5 stars
Good value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture and its light weight make it easy to move. As with many flar screen tvs, the sound quality is just okay. That is most noticeable when watching sports.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice Little TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good little tv. Bright colors. Menu loads fast. It is in my son's bedroom so not a main tv. Sound is great for what he is doing. Has hooked his gaming laptop to it a couple of times and has worked well. Only complaint, and I have seen it mentioned before, the white standby light under the TCL logo is quite bright for the bedroom. I have a different TCL with a light around the power button and it isn't a problem in my room. There is not an option to turn it off in the menu although when googling it people have the option in their menu??? So tried covering with black electrical tape but then that blocked the remote receiver so could not even power the tv on. Would take back and get a different tv but purchased on black friday and there are no deals that come close to that price right now. So it's not worth an additional $50-70 to me to return and replace. Good tv though and would recommend.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Keppy,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for the price - but you get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL is a decent budget brand of Smart TV great for anyone who needs a basic set with no extra dongles/sticks/plugins - unfortunately as every TCL model does they do not have the greatest in processing power so menu slowdown is a thing (on some models and OS's more than others from the same brand) and some applications taken from the Amazon Fire Store will flat out refuse to work due to there not being enough oomph in the chip. On the picture quality, it's exactly what you pay for for a sub-$250 TV. It's also only listed 1080p so don't expect the most crystal clear images you've ever seen. Too Long, Didn't Read? You get what you pay for, it's awesome if you only need a TV and plan on using the pre-installed apps. Amazon's OS kinda sucks. Panel and image are good, setup is fast.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BonelessHomeboy,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 3 out of 5 stars
Never shuts off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has great picture and sound quality, very easy to set up, and connect to the Internet without any issues. The reason it gets three stars is because this TV does not actually shut off. If you try to power it down it just goes into an idling mode. The only way to actually shut this TV office to unplug it. This makes me kind of uneasy, does that mean Amazon is constantly listening to me through my idling TV? Also for an energy efficient device, why is it constantly running?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ElenoreS,
Thank you for taking the time to provide your feedback. If there is no fast start setting enabled, the TV should completely turn off after being shut down for 10-15 minutes. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TLC 40”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality n great price. Would definitely recommend to others
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv I purchased. The picture is clear, and the color is bright.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
40 inch TCL TV REVIEW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this TV ! comes with all the apps and the quality is so clear, speakers are loud. The price for this tv was very worth it & I definitely recommend this brand ! YOU GUYS HAVE THE BEST TV’S !
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Morgan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Convenience, quality, good tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp picture. Easy setup. Great price. Doesnt have digital audio, but it does have a cord input for my soundbar. Ordered online. Ready for pickup at the store an hour later.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Fits perfectly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did not want a “monster tv” and were pleasantly surprised by the quality and price. Great picture and very easy to set up.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support