Customer Ratings & Reviews
- Model:
- 40S35F
- |
- SKU:
- 6551176
Customer reviews
Rating 4.5 out of 5 stars with 1625 reviews
(1,625 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 40" Class S3 S-Class 1080p FHD LED Smart TV with Fire TV (2023)'s picture quality, affordability, and ease of use. Many appreciate its smart TV functionality and lightweight design, finding it easy to set up and use. However, some users experienced issues with the volume control and remote functionality. A few also noted concerns about the brightness of a light on the bottom of the TV.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great price!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Highly recommend!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for the price my girls really enjoy it
I would recommend this to a friendRated 5 out of 5 stars
Pretty great so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is excellent. The stand could have been better.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tcl 40 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the fire tv option for this one. Underneath the tcl logo is a led light that shines when tv is off. Bright enough to read by. Cannot turn off unless its a roku version. Speakers sound like putting the cell phone into a solo cup.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is an excellent for the price you pay very good screen, coloring brightness, graphics look good on it you able to upload apps to give the TV more efficiency, very pleased with the model
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bkinthehouse157,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not up to standards
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound system was not great and I was unable to connect my streaming service. Had to move it to the guest room and take my Visio to use on my patio
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was doing fine at first, now it glitches. Turned it on and the screen was just black. I unplugged it and it started working right.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Smart tv
Rated 1 out of 5 stars
Delivered broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My child opened it on Christmas and the screen was broken!! We didn’t even get to exchange because they were sold out. I had to pay more for similar fire tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Its ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its OK for a cheep tv. I'm always amazed how they ask for a review then won't let you summit without a Minimum 50 characters.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Met needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity of picture lacking per recipient. Easy to assemble. Delivery fast...price ok. Try it for yourself.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Volume
Rated 1 out of 5 stars
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just not satisfied-volume is always stuck on mute and the television cuts off and on multiple times. I will be returning.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ShondaJ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Buy cheap, get cheap.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was inexpensive, but I got what I paid for. The Fire operating systems has problems with other apps like Pluto and Paramount+. I've had to reload them several times, which only helps for a short time. The speakers sounded very tinny, so I bought a sound bar. Eventually I just plugged a Roku into the other HDMI port, and it works great!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes up a lot. Won’t shut off sometimes. Then when you shut off the volume stays on
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chrissy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on the tv is not great at all. Out of 3 purchased, we have to unplug after use and plug black in 2 of them for the sound to even come on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MalissaT,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
40" TCL fire TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.40" TCL fire TV is annoying the crap out of me. It gets lousy wifi reception and antenna TV reception. It's sitting 2 feet from the router and often will only get 1mbs of data when my TV in the other room gets over 50mbs. I ended up having to use the Ethernet cable to now get 85mbs. I also find the sound to be only ok
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoeD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't like the quality of the picture don't like the menu to find apps
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok tv for the price brought it for ny kids they like it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible customer service and defective product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. My TCL started going to a blank screen while viewing. Past the 2 weeks with Best Buy so had to go to TCL customer service. After an hour we had reset everything. Within 24 hours same problem. I asked for a refund. Made me do other procedures. After 4 calls and at least 45 minutes for each call, not resolved and no return!! Very stressful ! NEVER AGAIN
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fire Tv simply sucks!.....................................................
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sound issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item a few weeks ago and the sound cuts off while the picture still plays, has happened 4 times since i purchased it, i have to unplug it and plug it back in, then the sound works again it is quite irritating
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support