Customer Ratings & Reviews
- Model:
- 40S35F
- |
- SKU:
- 6551176
Customer reviews
Rating 4.5 out of 5 stars with 1625 reviews
(1,625 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 40" Class S3 S-Class 1080p FHD LED Smart TV with Fire TV (2023)'s picture quality, affordability, and ease of use. Many appreciate its smart TV functionality and lightweight design, finding it easy to set up and use. However, some users experienced issues with the volume control and remote functionality. A few also noted concerns about the brightness of a light on the bottom of the TV.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stay away!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give this 0 stars i would! This is the 2nd purchase of this same TV and the sound has gone out on both. Worst purchase I've made thus far.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KeithaC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Best buy is garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 month later still havnt received this item. Talked to customer service twice time wasted. Still dont have a clue when i will get the tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
lied to.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not as described. had specific requirements needed. sales rep said they were on this unit. they were not.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KellyM,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the in-store associate. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Parental Controls Awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Parental Controls are awful. I returned it as it wouldn't do what we needed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sucked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was actually the worst to deal with in store
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ZacharyM,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need any assistance with the TV itself, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support