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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1273 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,273 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great tv

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Not bad , TCL is doing good these days, I thought it will not last long but fortunately still no issues after using it for 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was perfect for hanging in the kitchen so I can watch tv while cooking not to big and not to small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good for a basic room essential TV. Has a lot of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift and proved to be the perfect form factor with an easy interface to navigate. Big fan of Googles UI and TV runs smoothly with little to no input delay (was expecting a lot more at this price point). Very good purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gabe,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Great but……

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has more positive qualities than negative by far………. But I don’t understand why this thing comes programmed to enable the computer to turn itself on!!?? I had to go through EVERY app and turn off this preprogrammed able to self start even if it isn’t my idea!! Really??!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Without more information, it is difficult to understand what may be occurring on your TV. In order for us to better understand, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoulutely enjoying my new TV and all the apps I can apply

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong led

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Bright lED and nice slim rim on screen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying a smart TV with google tv build in instead of Roku. Im not gonna lie, its way better for the price. Built in voice recognition in the remote and it already knows all my passwords for all my streaming apps.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi James,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Little Man Cave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for my grandson to play his VR and all his video games on. He put it in his kid cave he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Staff was most helpful! I will definitely be coming back to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tcl tv is great for the price and for the size, I give this tv 5-stars. The tv is fast and smooth would recommend for anyone looking for a tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy remote contol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful remote control! Changing setting for anything it gets stuck trying to save channel is consistent. It doesn’t light up at all so difficult to use at night and buttons so tiny hard to click correct one. I should have returned it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeanJ,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV for the bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice inexpensive TV perfect size for bedroom. Volume control has small increments so it is easy to adjust to a comfortable setting. Some TVs go quickly from too low to too loud, this set allows getting volume just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV for the Bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is not as nice as the 65” TCL I recently bought for our family room. However, for the price and size it works well as a bedroom set.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was a great investment. This was my first TCL television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Customers Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw what I wanted online so I went directly to the area where the television was but there was no one in that area to assist me with further information but the the young man on that day he was helpful. I purchased the television and also the wall mount. Need more person on the floor to assist customers.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tokochito,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Lots of options not so easy to configure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has lots of features that make it enticing. It may be okay for a trade show or store monitor, but not a good solution for the home unless cheap is the only requirement. TV is hard to set up, makes you set up a google account, had to reboot to get all features to work. Sound is very "tinny". Using it in our rv so hope stands up for the season. Will probably replace. OS is slow and clunky

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TSMonty,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the device. The resolution is awesome and simple to operate. It has added more beauty to my space.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good for the price

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly not a bad tv. It is a tcl so its not the best build quality but for the money its better then the rest in this range. Google tv is cluttered but not the worst.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ryan,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough instructions were included as to how to operate it.

    I would recommend this to a friend