Customer Ratings & Reviews
- Model:
- 40S350G
- |
- SKU:
- 6538126
Customer reviews
Rating 4.4 out of 5 stars with 1259 reviews
(1,259 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
bedroom-tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent size for a bedroom TV sitting on top of a dresser.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Jahman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my Florida room. The picture quality was not affected ny being in a sunlit roor!!!
I would recommend this to a friend - Pros mentioned:Google tv
Rated 5 out of 5 stars
G girl
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my bedroom to upgrade to smart TV. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Google TV platform I have purchased. I am extremely happy with this one and the overall quality of the picture. Would absolutely purchase again, especially given the price!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
worst sound quality, but good picture & set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TCL 40 inch Led full HD smart tv with Google tv. I just unboxed it. the price was good. The picture is fine. The time & ease to set it up is easier than the Hisense google tv. however, even though I set it up through the remote. it says to go to Google account to change settings & permissions. the Hisense let you do that directly from the remote on the TV. remote has less buttons than the tiny manual says. buy there is a live agent for support. He said TCL does not offer a larger on-line manual. Don't know if I will keep it. My 10 year old non- smart insignia had better sound . the worst tv sound quality I have ever heard. I do not know if this a defective tv. but I think it is out of stock now.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great picture, lousy audio, some odd quirks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but the sound is terrible...you'll want to use a soundbar or something else. Also, one REALLY annoying thing is that every time you turn on the TV, it defaults to the homepage. Since I use this to watch DirecTV most of the time, I have to go to settings and choose HDMI1 input every time I turn on the TV. I contacted TCL tech support and they told me this could not be changed. So, great picture, lousy audio, and always defaults to the homepage. For the price, I can't really complain.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MartinH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to better help you understand the features and capabilities of the TV. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv
Rated 4 out of 5 stars
Love my new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv. I am still learning daily about how it works. It was the best decision I made about a new tv. Thanks Best Buy
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rhonda,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better than expected!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, I had never heard of this brand before, but it was on sale and I needed a TV in my guest bedroom, It arrived super fast and let me tell you about the crystal clear picture. Very pleased with this purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TammyT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv
Rated 5 out of 5 stars
Telephone communication limited
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This branding is one in a million. It has multiple USB ports, TCL did an amazing job including Google TV with this 40" HD smart TV. Go find a simple solution to fit your TV needs.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeremyT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits right on the wall that I wanted to mount it to. Great color and easy to use.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good low cost smart tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the value. I just dont like the google tv format.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL Tv Review
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Television system was great, I love the picture quality, sound, option availability to my liking and new features.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That beautiful TV it has exceptional sounds and I have no complaints about this TV I can see everything great it has great color and it was easy to hook up !!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi dlrjwpm,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Perfect TV for a Bedroom
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the perfect size for my desk. The picture quality is good and the smart TV capabilities are nice. The sound quality leaves something to be desired however.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Luke,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Perfect for What I Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new Smart TV for our 5th wheel trailer and this one, being the same model, fit and works perfectly. It's just what we needed. We're happy with out purchase and being able to find what we were looking for. Lots of great help in finding what we were looking for.
I would recommend this to a friendRated 4 out of 5 stars
Decent tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great price for the size and brand. The sound quality isnt the best. I would recommend getting a sound bar. Other than that, good size, good price, has all the apps already installed such as netflix hulu max youtube etc
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
TCL 40" Google TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Connects directly to your Google account and includes free TV channels without paying for cable
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gadgeteer,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Emergency purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy! Great picture, easy set up, right price!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CharmaineP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Great picture & my sons loving his new tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Small room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a small room, easy to install and great colors and features
I would recommend this to a friend