Customer Ratings & Reviews
- Model:
- 40S350G
- |
- SKU:
- 6538126
Customer reviews
Rating 4.4 out of 5 stars with 1272 reviews
(1,272 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Great TV best buy TCL Google smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my TCL online through best buy it was a little cheaper because it was open box and it is an awesome TV nothing wrong with it I will be buying all my electronics from best buy from now on
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and volume levels. Bought for my teen son. Perfect enhancement for his room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DaphneB,
Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was mounted on the wall and it's lightweight enough for that purpose.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ArmidaB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV for spare bedroom.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for extra bedroom. Nice clear picture and smooth operating system thanks to Google.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Present,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 1 out of 5 stars
Awkward & Difficult Programing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV because it had good reviews on different websites. It has a good picture & great price. The programing is very awkward & difficult to use. I follow directions well. There're aren't any. Contacting support I was told it was a smart TV, not a dummy TV. I disagree. The control has no numbers. You can't just enter the channel. Page up & down doesn't exist. That means you must go thru the channels 1 at a time. I have 65 local channels. TCL TV has 250. When you go from local to TCL TV, it always takes you to the beginning. No original programming or channels. Then there's Apple TV. It takes much too long to go thru the channels. Samsung has much better programming & Samsung TV is fantastic. Waste of money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Frustrated,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. The directional pad on the remote can be used to scroll through antenna channels and the Channel Guide. It can also be used to fast forward/rewind. And the center select/ok button to confirm selections or pause content. There is also a diagram of the remote explaining all of the buttons in the included Quick Start Guide. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart tv high quality sound quality nothing to complain about all and all highly recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JaschiaP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, built in Roku and all the streaming apps I need.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PressureCooker,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Gym TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV just a right spot for my gym will definitely recommend this product
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
Tv issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is perfect size and it connects to all the subscriptions i have. Only downfall is it didnt allow me to connect it with my infornation i had to use my sisters for some reason. Also its always disconnecting from my wifi eventhough the router is literally next to the router and it freezes so much.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jazmin,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV For Gaming and Regular Programming
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for gaming and it is terrific. The remote and menu system need more work. The solar powered remote is a small plastic piece that feels very cheap. The menu system is challenging and Samsung overall interface is annoying b. As a gaming TV or regular TV, this is well done and I am very happy with my purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nikki.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good. Not too bad for the price. Would buy again.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nikki,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Couldn't sync the remote to TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this TV. In attempting to sync the comcast remote it wouldn't sync. I called TCL and their instructions didnt work. Comcast, our supplier, came to set it up and couldnt. The TV wouldnt hold the sync. Everytime I turned off the TV the next time I turned it on I had to manually sync again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Roughseas,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good TV for the price I highly recommend it and the only downside is maybe the menu but otherwise everything else is perfect
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good little TV, Easy to Use, and Compact.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, Good Connectivity, and easy to use
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Screen.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best…………………………………………………………………………………………………………..Screen
I would recommend this to a friend - Pros mentioned:Google tv
Rated 5 out of 5 stars
Good quality tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the garage and it better that my 85in. The menu has a amazing and google tv is very good
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoseP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 4 out of 5 stars
Good Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV for my daughters dorm in college. Very affordable and has all the apps that she needed.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffLW,
Thank you for taking the time to provide your feedback. We hope that you are enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality definition w/o breaking the bank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality definition with out breaking the bank. I purchased this for a bedroom and it works great. Quick and easy to install.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gorenam,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, got amazing free gifts with it, delivered on time, excellent screen, otns of options
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AliFarNas,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
happy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic sharp picture, surprised at the good quality
I would recommend this to a friend