Customer Ratings & Reviews
- Model:
- 40S350G
- |
- SKU:
- 6538126
Customer reviews
Rating 4.4 out of 5 stars with 1259 reviews
(1,259 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The price was great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV for the guest room at a great price. It was remarkably easy to set up and program the TV. I was able to modify the legs to sit on the dresser.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Suzy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was mounted on the wall and it's lightweight enough for that purpose.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ArmidaB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart tv high quality sound quality nothing to complain about all and all highly recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JaschiaP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv for our spare bedroom. It shows a really great picture, and the sound is awesome. We’ve gotten a good bit of compliments about it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Raven,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nikki.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good. Not too bad for the price. Would buy again.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nikki,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect my little lady
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the perfect size TV for my daughter’s room. Happy Best Buy had the perfect one for her & she loves all the cool features.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EdnaG,
Thank you for taking the time to provide your feedback. We're thrilled that your daughter is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and volume levels. Bought for my teen son. Perfect enhancement for his room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DaphneB,
Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly not the quality screen I anticipated. If too far on side cant even see. Im not a big tv watcher so its ok enough as was limited with size to fit in cabinet..and seems bigger screens better. Had a Vizio before which died one day after 14/15 years. That was a way better screen. Was a path of least resistance choice as in stock/available.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobbiS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are various settings that can be adjusted to better fit your viewing preference. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 1 out of 5 stars
Awkward & Difficult Programing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV because it had good reviews on different websites. It has a good picture & great price. The programing is very awkward & difficult to use. I follow directions well. There're aren't any. Contacting support I was told it was a smart TV, not a dummy TV. I disagree. The control has no numbers. You can't just enter the channel. Page up & down doesn't exist. That means you must go thru the channels 1 at a time. I have 65 local channels. TCL TV has 250. When you go from local to TCL TV, it always takes you to the beginning. No original programming or channels. Then there's Apple TV. It takes much too long to go thru the channels. Samsung has much better programming & Samsung TV is fantastic. Waste of money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Frustrated,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. The directional pad on the remote can be used to scroll through antenna channels and the Channel Guide. It can also be used to fast forward/rewind. And the center select/ok button to confirm selections or pause content. There is also a diagram of the remote explaining all of the buttons in the included Quick Start Guide. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv
Rated 5 out of 5 stars
Good quality tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the garage and it better that my 85in. The menu has a amazing and google tv is very good
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoseP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Couldn't sync the remote to TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this TV. In attempting to sync the comcast remote it wouldn't sync. I called TCL and their instructions didnt work. Comcast, our supplier, came to set it up and couldnt. The TV wouldnt hold the sync. Everytime I turned off the TV the next time I turned it on I had to manually sync again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Roughseas,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Family happy with new brand tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, my family is enjoying the tv, the process was really quick
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV for spare bedroom.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for extra bedroom. Nice clear picture and smooth operating system thanks to Google.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Present,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great TV but bad interface
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good it has great resolution, the 4 stars are because the interface is so slow and it keeps lagging and disconnecting my Bluetooth devices, if you want something chip and not looking for anything special, this is the way to go.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, got amazing free gifts with it, delivered on time, excellent screen, otns of options
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AliFarNas,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected! Nice and clear! Will get another one soon!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tvang,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good TV for the price I highly recommend it and the only downside is maybe the menu but otherwise everything else is perfect
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, sound and picture I now have 2. Fast Delivery.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CynthiaT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
Tv issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is perfect size and it connects to all the subscriptions i have. Only downfall is it didnt allow me to connect it with my infornation i had to use my sisters for some reason. Also its always disconnecting from my wifi eventhough the router is literally next to the router and it freezes so much.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jazmin,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We put this tv in our bedroom and its works perfect for that. Not too big and not to small. So far so good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support