Customer Ratings & Reviews
- Model:
- 40S350G
- |
- SKU:
- 6538126
Customer reviews
Rating 4.4 out of 5 stars with 1259 reviews
(1,259 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
My Customers Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw what I wanted online so I went directly to the area where the television was but there was no one in that area to assist me with further information but the the young man on that day he was helpful. I purchased the television and also the wall mount. Need more person on the floor to assist customers.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tokochito,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift and proved to be the perfect form factor with an easy interface to navigate. Big fan of Googles UI and TV runs smoothly with little to no input delay (was expecting a lot more at this price point). Very good purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gabe,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the device. The resolution is awesome and simple to operate. It has added more beauty to my space.
I would recommend this to a friendRated 3 out of 5 stars
Workhorse with below average image quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my dad as a temp until he got a better TV. He constantly had it on for 2 years with no issue. But image quality is what you’d expect, pretty awful. But it’ll keep on keeping on.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Materialconsumer,
Thank you for taking the time to provide your feedback. We’re sorry to hear that he did not have the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Android Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time trying a smart TV with google tv build in instead of Roku. Im not gonna lie, its way better for the price. Built in voice recognition in the remote and it already knows all my passwords for all my streaming apps.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi James,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough instructions were included as to how to operate it.
I would recommend this to a friendRated 3 out of 5 stars
Lots of options not so easy to configure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has lots of features that make it enticing. It may be okay for a trade show or store monitor, but not a good solution for the home unless cheap is the only requirement. TV is hard to set up, makes you set up a google account, had to reboot to get all features to work. Sound is very "tinny". Using it in our rv so hope stands up for the season. Will probably replace. OS is slow and clunky
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TSMonty,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Nice TV for the Bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not as nice as the 65” TCL I recently bought for our family room. However, for the price and size it works well as a bedroom set.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen and display on this tv… it works for what we need.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice inexpensive TV perfect size for bedroom. Volume control has small increments so it is easy to adjust to a comfortable setting. Some TVs go quickly from too low to too loud, this set allows getting volume just right.
I would recommend this to a friendRated 5 out of 5 stars
Google tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little time to set up and get ised to. But works great
I would recommend this to a friendRated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with easy installation and very good features. I really like this product.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bobby,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL GP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Easy too set up for smart TV.
I would recommend this to a friendRated 5 out of 5 stars
Lincoln
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv made my seven year old so excited to have a tv in his bedroom
I would recommend this to a friendRated 5 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Needed to add a soundbar for best audio quality, which I had already planned for.
I would recommend this to a friendRated 5 out of 5 stars
Quality tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Best bang for your buck. Was looking to replace old tv and this has been great.
I would recommend this to a friendRated 5 out of 5 stars
Works well.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It matches up with my other monitor and gives me no problems.
I would recommend this to a friendRated 3 out of 5 stars
Serves its purpose but it is slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. I bought it a couple weeks ago and could connect all my media accounts easily. I like the TV plus function with many free digital channels. However, it does get slow to respond to menu commands ( as if it had low Ram memory) and some digital channels are way below 4k resolution. Again, good for the price but know its economical in many ways. The sound is shoddy: i solved by connecting to my Bluetooth speakers.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MauricioM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Okay for what i payed for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen takes a bit to adjust when im gaming. I have a wait for it to get full color to play. Other then that it works fine for what i need it for.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv no issues the stand setup is a little weird but it’s not horrible replaced my old Emerson tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JMoney,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support


























