Customer Ratings & Reviews
- Model:
- 40S350G
- |
- SKU:
- 6538126
Customer reviews
Rating 4.4 out of 5 stars with 1273 reviews
(1,273 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
We didn’t understand the “Google tv “
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looks good but the Google tv aspect was difficult for us to adjust to. Our other smart tv was much easier to learn and use.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tracy,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Serves its purpose but it is slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. I bought it a couple weeks ago and could connect all my media accounts easily. I like the TV plus function with many free digital channels. However, it does get slow to respond to menu commands ( as if it had low Ram memory) and some digital channels are way below 4k resolution. Again, good for the price but know its economical in many ways. The sound is shoddy: i solved by connecting to my Bluetooth speakers.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MauricioM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Bright lights around edges of the picture
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TBH this TV is ok. I have had this TV for about a year now and have just dealt with it. When I initially plugged in the TV the picture is very washed out and shows like bright light around the edges of the picture. Not my favorite but its tolerable.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Skylar, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 4 out of 5 stars
Okay for what i payed for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen takes a bit to adjust when im gaming. I have a wait for it to get full color to play. Other then that it works fine for what i need it for.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen and display on this tv… it works for what we need.
I would recommend this to a friend- Cons mentioned:Response time
Rated 1 out of 5 stars
Slow and unresponsive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my ancient Samsung from 2010 with this based off how much I've loved the TCL Roku TVs we have in the house. This ain't it. It is slow starting up, slow to respond to remote commands, slow to start apps up. I gave up using the thing after a week and got a Roku to go on it just to avoid the 3-5 minutes it takes to turn it on, wait for it load the default Google TV screen, and start up any app. I'd recommend getting the older Roku models and skip the Google TV model for this year.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gilg,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
An ok TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Speakers are tinny-sounding. The Google operating system is clunky.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Papa1,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with easy installation and very good features. I really like this product.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bobby,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv no issues the stand setup is a little weird but it’s not horrible replaced my old Emerson tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JMoney,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Workhorse with below average image quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my dad as a temp until he got a better TV. He constantly had it on for 2 years with no issue. But image quality is what you’d expect, pretty awful. But it’ll keep on keeping on.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Materialconsumer,
Thank you for taking the time to provide your feedback. We’re sorry to hear that he did not have the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Google tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little time to set up and get ised to. But works great
I would recommend this to a friendRated 5 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Needed to add a soundbar for best audio quality, which I had already planned for.
I would recommend this to a friendRated 5 out of 5 stars
Quality tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Best bang for your buck. Was looking to replace old tv and this has been great.
I would recommend this to a friendRated 3 out of 5 stars
It is okay but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad TV for the price but do not expect much. Sound is not very good at all so plan on sitting close. Picture for the price is not too bad. I have been without a TV for about 6 months so when I got some cash I picked this up on sale. It will work until I can find some more money to buy a Samsung or even better a Sony
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BenM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Lincoln
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv made my seven year old so excited to have a tv in his bedroom
I would recommend this to a friendRated 4 out of 5 stars
Good Minus Casting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Kinda slow and glitchy when it comes to casting through Google Home, which is specifically why I got this TV, but it could just be the app. Otherwise, works great!
I would recommend this to a friendRated 5 out of 5 stars
TCL GP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Easy too set up for smart TV.
I would recommend this to a friendRated 5 out of 5 stars
Good price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for it's purpose and the price. Ordered it online and it was delivered to my doorstep within the allocated time. Received email updates every step of the way
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AnnM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and I do like the newest remote features they are easier to use then the older version I also like that the TV connects to a Google account
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatrickH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not the best tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is rather annoying to set up and use. The Google home app never works with it. I can be pointing the remote right at the tv and it won’t respond but if a cat steps on it in a blanket it works perfectly. Also like to randomly get stuck on Apple TV and even when you close it it goes straight back.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EverettS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support


























