Customer Ratings & Reviews
- Model:
- 40S350G
- |
- SKU:
- 6538126
Customer reviews
Rating 4.4 out of 5 stars with 1273 reviews
(1,273 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome Selection of TVs!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy always have the greatest deals! I had so many access to choose from, Best Buy also advertised this TV and I'm very satisfied with the quality & energy saved!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AzellJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Works well.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It matches up with my other monitor and gives me no problems.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and enough display quality, sound is average level.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tomo,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
My new TCL TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TCL tv. However, I don’t know how to access Apple TV. I was able to get it on my phone, but have no idea how to install it on the TV. ??? I need help.
I would recommend this to a friendRated 5 out of 5 stars
Rose new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have around 2 months with that tv and it work great I really recommended it’s a really good investment specially if you moving or wanna upgrade your tv for something better, TCL it’s the best option.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rose,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL Google TV 40 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is functioning as expected, but it doesn't support the Spectrum app, which is one that I watch. The salesperson told me it was the same as the TCL Roku TVs, and they have the Spectrum app. Also, the remote is not the same as the one in the instructions pamphlet, so the instructions were not useful.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeborahR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
So-so product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have used more initial setup instructions. Sound is quite tinny as mentioned in other reviews and no way to adjust it. Cannot find a way to ensure watched content always fills the screen (other tv's I've had have had obvious adjustments to manage that).
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TVbuyer,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best the best the best the best the best the best the best the best the best
I would recommend this to a friendRated 4 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good for the use we give to it but needed to buy an external speaker to better the audio quality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JuliaB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great TV!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sons room, he loves it so much.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Modern Age Baby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace my VIZO with this and already feel like I am back in the modern age. Great little TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Colt,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
A very good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the perfect TV. The only thing im having problems with is the sound doesn't work at time. I have to restart the TV to get the sound back.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BridneyG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
What’s expected considering the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should for the Price. Except less than stellar audio and a processor that makes navigating apps a little slow when using it’s smart features.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic TV for the price, the colors pop, the screen is bright, and the OS is smooth. I would recommend this to anyone looking for a good tv at budget price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ashiato,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv, great for using as a gaming table for dnd or warhammer
I would recommend this to a friendRated 5 out of 5 stars
Great review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, awesome prices.. Will recommend to others
I would recommend this to a friendRated 2 out of 5 stars
Screen has white flashes that are distracting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Google TV interface. However, it does get slow at times, and sometimes it doesn't seem to act properly (for example, for a few months or wouldn't start up to the home screen, and instead tried to load HDMI 1 which wasn't connected or antenna, also not connected, despite the settings set to start at the home screen). The biggest drawback is that occasionally, relatively frequently perhaps, the screen has a white "flash" that distracts from the image quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TonyM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it a lot screen is so clear .Good buy . .
I would recommend this to a friendRated 3 out of 5 stars
Horrible TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV glitches all the time. It started off by the voice and picture being off and now I can barely watch anything because it freezes and the sound skips. If it does ever get back to normal then I can’t pause or ff’d otherwise it will go back to messing up. Yesterday, I also had to unplug it for a while because absolutely no sound was coming out, no matter what app I was on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrittanyE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best gift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my grandparents for an upgrade from the older tv they had. They absolutely love it and love the remote functionality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Oliv,
Thank you for taking the time to provide your feedback. We're thrilled that your grandparents are enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope they continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support


























