Customer Ratings & Reviews
- Model:
- 40S350G
- |
- SKU:
- 6538126
Customer reviews
Rating 4.4 out of 5 stars with 1259 reviews
(1,259 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My new TCL TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TCL tv. However, I don’t know how to access Apple TV. I was able to get it on my phone, but have no idea how to install it on the TV. ??? I need help.
I would recommend this to a friendRated 5 out of 5 stars
A very good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the perfect TV. The only thing im having problems with is the sound doesn't work at time. I have to restart the TV to get the sound back.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BridneyG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tcl 40 ,, inc smart tv with Google tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great PRODUCTS came on time item was exactly as i ordered
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Modern Age Baby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace my VIZO with this and already feel like I am back in the modern age. Great little TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Colt,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is for bedroom working great. I havevut setup thru wifi no issues
I would recommend this to a friendRated 5 out of 5 stars
What’s expected considering the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should for the Price. Except less than stellar audio and a processor that makes navigating apps a little slow when using it’s smart features.
I would recommend this to a friendRated 5 out of 5 stars
Pickup order
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy pickup no hassle at all great customer service!
I would recommend this to a friendRated 5 out of 5 stars
Fantastic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic TV for the price, the colors pop, the screen is bright, and the OS is smooth. I would recommend this to anyone looking for a good tv at budget price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ashiato,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best gift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my grandparents for an upgrade from the older tv they had. They absolutely love it and love the remote functionality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Oliv,
Thank you for taking the time to provide your feedback. We're thrilled that your grandparents are enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope they continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Horrible TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV glitches all the time. It started off by the voice and picture being off and now I can barely watch anything because it freezes and the sound skips. If it does ever get back to normal then I can’t pause or ff’d otherwise it will go back to messing up. Yesterday, I also had to unplug it for a while because absolutely no sound was coming out, no matter what app I was on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrittanyE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Enjoyable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our spare bedroom. I like it. Find myself in our spare bedroom watching TV..:)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RandyJR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Love my TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great deal on a great tv. deliver was fast and easy
I would recommend this to a friendRated 4 out of 5 stars
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up but wall mount holes are located on top of the tv which would have made me have to move where my current mount is placed.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Veedukes,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
You Get What You Pay For - Poor Sound Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 8 year old LG bedroom TV failed and I was in a pinch. I wasn’t too particular in what I was looking for and I saw this TV on sale and with good reviews, so I purchased it. Right out of the box, I realized that I made a mistake. Everything about this TV screams cheap. Plastic components from the ballast to the stand. The picture was decent for the price however. I gave it a chance in spite of my initial concerns. The sound quality of this TV is the worst I’ve ever experienced on any TV. It sounded like it came from an 80’s walkie-talkie; very monotone. No matter what setting, I couldn’t adjust the quality. After a week, I returned it to the store.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Eddie,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality isnt very good. Picture could be better
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Isaac,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it! I went in the store and this was the best fit for my grandson
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for kids room no problems what so ever. He loves being able to watch tv in his room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LuisC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue I have is says it works with Alexa but you can't do anything but switch inputs other wise great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Press,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Delivery was fast ! Love the voice feature!
I would recommend this to a friendRated 4 out of 5 stars
Decent TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for son a Christmas present. No complaints, only uses to watch YouTube and play Xbox.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kyautic,
Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying his TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support


























