Customer Ratings & Reviews
- Model:
- 40S350G
- |
- SKU:
- 6538126
Customer reviews
Rating 4.4 out of 5 stars with 1259 reviews
(1,259 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. We could not get the TV to connect to the internet
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tree,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Underrated TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Underrated Great looking TV with all the features you would expect from a modern high quality TV. A little time consuming setting up all the apps and features, but the value and again quality make it all worth it. Would highly recommend to anyone looking for a great TV. The guest service I received at Best Buy was impeccable. I ordered online and when I went to pick up it wasn't ready though I was told it was. Being disappointed of course I rose the issue with pickup service and they jumped on it right of way with no hesitation, apologizing several times though NOT needed it just showed that they cared. After about 15 min wait they came through. It was seamless and they did a great job. I WILL definitely going back when I'm ready for another purchase. Thanks Best Buy!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, easy of operation, light weight and compatible with all our applications
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MatthewH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
My 40" TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great smaller TV for my kitchen. I like the picture, sound and looks good. The menu UI is not great.
I would recommend this to a friend- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Perfect for my bedroom, size, picture and quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually buy Sony but they don’t make a smaller smart tv. I had read good reviews regarding TCL. Decided to give them a try. Very pleased so far. Perfect for my bedroom, size, picture and quality of the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NisiDominusFrustra,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for Everyday Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up and installation on our wall mount was straightforward and easier than anticipated. TV has worked wonderfully so far. Picture is clear and offers different display options based on the type of program you are watching. Sound quality is good even without external speakers.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth evety penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a large screen for building plans for my computer. This TV does not dissapoint. Sharp picture, easy setup and responsive. Since I am only using this for a monitor, I cant speak to the functionality of the fire tv lortion of it. However for the price, I would highly recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl 40 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has the best clear picture of any that ive bought. If i had to i would and probably will buy it again.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to use. Just a slightly complicated setup process with the Google
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Alan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to set up and integrate with cable and other streaming services. Great picture.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
More Value & quality at a economical price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in the space I bought it for. Very economically priced, loads of value and quality exceeds price. I love it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DonsTCL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv to have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 40-inch television delivers exceptional viewing experience with vibrant colors and sharp resolution. Its sleek design fits seamlessly into any living space, while the user-friendly interface ensures effortless navigation. With built-in smart features, including streaming capabilities, this TV offers both versatility and quality, making it a great choice for entertainment enthusiasts.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rizman,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV , lots of extras and easy to figure out. Great picture
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted a smart TV, this purchase was wonderful, I was looking through all of them, for the price the picture is wonderful, and the ability to download several TV, Movie, and shows from my favorite streaming companies! I would so recommend this particular one.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 4 out of 5 stars
Ok, but needs better sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good quality TV. The bad: 1) Tinny sound, took a lot of tweaking to get it to sound acceptable. 2) The remote control gets confused on which button is pushed (not too often, so only mildly annoying).
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV working as expected, easy setup . Like TCL products. Great price and delivered on time.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good enough, good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for a small cheap TV for the kitchen. Not a huge fan of the UI but maybe it will grow on me. Picture is fine, its good for a little TV up on my kitchen wall.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
be strong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have owned this tv for three days. it is a joke. do not recommend this thing to a friend, unless you do not want to be friends with that person anymore. be forewarned. this thing is one step above 'junk.' all those giving this tv good reviews and saying 'user friendly' are inaccurate. i am willing to bet that they did not want to replace a tv, but wanted something that would show them stuff on something bigger than their phone. it will do that. your trouble will start soon after you take it out of the box. (oddly enough, the box was easy to cut open. we removed the styrofoam, with the legs and stuff, and then lifted the tv out of the box. lying in the second piece of styrofoam was an empty 4oz bag of "welch's juicefuls...juicy fruit snacks." totally serious. can you even get those in viet nam?) plugging it in is the first mistake, because the software nightmare begins. select language et al, blah, blah, blah. set up google tv? no thanks. basic tv, ok. then it is wifi. no getting beyond that and the password entry with the remote is near impossible. can't skip it. can't go back. didn't want wifi anyway. the only way to continue was to install an ethernet cable from the modem/router. but with every failure at any step, you must unplug the tv, because trying to restart by turning it off will take you back to the fail; it does not turn off and it hates you. unplug it to really restart. now it's time for the hdmi from the cable box. without any thought or reason, we put it in the arc capable jack. it could not find the signal. (the arc input is hdmi 2.) as it continued it's hateful behavior, we decided to try changing the hdmi input (last resort.) but we had to unplug the tv to get it to really start over (chose language, blah, blah, blah again.) finally, picture! now it is channel controlled by the cable box, volume by the remote. at first, volume did not work, we had to pair it with the tv. whatever... i don't really want it to be connected to the internet, but i haven't removed the cable. who knows what evil would befall me then. dont get me started on the garbage speakers installed in this thing. those hate you too. with the out-of-box settings, they are super tinny. no bass whatsoever. good luck with adjustments. those took the second day to find, since user manuals for this monster are forbidden at tcl. set the sound to "movie." to discover this, you have to use the three line menu button on the remote, go all the way over to settings, do "ok", "display & sound", "audio", "sound mode", movie says "enhanced bass..." all the others take you back to tinny. keep moving the highlight while you read. the thing times out in seconds, and you have to start over. the point of the project was to replace my mostly broken, ancient plasma tv. we wanted to get it done for the sunday night football game. we started around 4:30 pm. we missed about 45 mins. of the game. imagine how proud we were to finally be allowed watch the game going into the half. sadly, jimmy carter died that day so we watched that and then went back to the game. all the while, this evil machine sat there, laughing at us. someday when i really want to waste a lot of time, i will take some guesses at the google tv part of the thing, since no manual exists for it and google instructions are worded as if you've done all of it twice before. i greatly dislike google, best buy and tcl more than before for putting me through this ordeal. it was like being put in front of Jesus' judgement. i did not do well. but it was cheap.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TRAPSHOOT1997
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was packaged very good. Workmanship on the TV seems to be excellent. The remote seem to be very complete in detail for what I was trying to achieve. Picture quality was excellent. Sound was excellent also very happy with my purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaeljZ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great tv for the price. Was easy to pickup order and the tv was easy to setup.
I would recommend this to a friend


























