Customer Ratings & Reviews
- Model:
- 40S350G
- |
- SKU:
- 6538126
Customer reviews
Rating 4.4 out of 5 stars with 1259 reviews
(1,259 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL - 40" Class S3 S-Class 1080p FHD HDR LED Smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my son's room. I love this TV. it has excellent picture quality
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ltaylor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is Great guys Thanks,The picture is amazing too
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grate tv lots of good channels that are included on the tv it’s self. Easy to use apps
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RickyC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Value TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price. Everything works easy and super user friendly.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Thank you best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv even better price I'm very happy was delivered on time with no hasseles
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it definitely recommend got it for my kids game room!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price...speedy shipping, great quality! Easy set up...
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kingfisher2335,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Mrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product was top notch and easy to operate. Thanks
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DellondaM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV Screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nice good reception picture is very clear
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RochelleF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Spare TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Television! Love the clarity of the picture.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
40 in TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Incredible sound and picture quality. Love it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GlennD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Not 40 Inches, but still a great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this product is great however it’s not a 40 inch TV if you measure it it’s 35 inches. It doesn’t bother me enough to return it or take it back and it serves all the purposes it was meant to do. Overall 4/5.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SamM,
Thank you for taking the time to provide your feedback. Per industry standards, TV screens are measured diagonally. This TCL TV has a diagonal measurement of 40 inches, while the overall width of the TV is 35.1 inches. Hope this helps!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Lasted 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd TCL TV and first Google, the others are Roku and I should've stuck with that. Two months in, and now it randomly goes to a flashing black screen requiring me to pull the plug and reset each time. Also, the Google interface requires too many menu layers to get to basic features like Sleep timer and Brightness. Never again. Google is just so far from competent at anything. When it works, the picture is pretty good, but the sound is awful and really requires you get a soundbar
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi davidsco,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL or Bust!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good TV so far I will try to do another review later on when it’s been used a lot I did buy a universal remote the remote that came with it wasn’t user friendly This is 2nd TCL I have purchased because the TV is a good TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EvaR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Its Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow response to button pushing and boot time. If you leave you TV on 24/7 the boot time while turning TV on shouldnt be an issue. Not sure i would purchase another one. I had high hopes as my 75" TCL works flawlessly.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, I cant complain too much. When watching cable tv, the picture is pretty poor. Within the first week, I had issues with turning the TV on. I would press the power button, but it wouldnt turn on. When I finally got it on, there was a serious lag, so I had to unplug the TV, plug it back in so the system could reboot. The fact that I had to do this within the first week does not give me much hope that this TV will last very long. I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RonC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:App performance
Rated 2 out of 5 stars
Ask before you buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt able to download spectrum app. I felt restricted. I will not buy it again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi joe1,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound is no the best...............................
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Brandon TCL Customer Support
Rated 5 out of 5 stars
Great Value free TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watching free TV is always GREAT!!! I love my new TV!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Terry,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv review tcl 40"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this great tv for a great deal on their open box deals! Works excellent not a problem!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support


























