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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1271 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the TV's excellent picture quality, ease of use, and affordable price. Many also appreciate the Google TV format and the TV's suitable size and lightweight design. However, some customers have reported issues with the remote control, app performance, and connectivity. A few have also noted concerns about the volume and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,271 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 40" Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 40" Smart TV has performed as expected. The picture provides a clear image. The sound is great and the unit is easy to operate. In my mind the image quality is as good as other more expensive sets.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StephenF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture - a little glitchy at times with the apps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv except for annoying remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Beautiful tv. The color is better than the one it replaced. The bezel is so small I can fit it in a entertainment center with a 35.5" opening. My big complaint is the lack of video input buttons. To switch inputs you have to open the source and click through. I'm going to have to junk my Logitech Harmony remotes because I can't setup macros to switch between all my devices. It's a fine tv for people with boring setups, but it's going to be a pain for me.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Skooter8,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv point for the price point.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satusfied for the price point. The pucture color and resolution are excellent for a mid price point tv. It is nice that the remote is solar powered, but is dmall and I will use it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Fire TV for the price and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fire TV for the price and features. Picture and sound are both good on the 50” version that still has local dimming. Some infrequent blooming but overall another TV that proves less dimming zones isn’t a detriment with proper processing. Peak brightness isn’t as high as more expensive TV’s but is still noticeable with HDR content and very acceptable at this price. HDR10, HDR10+, HLG and Dolby Vision IQ all work well with good brightness range and color volume. Note: no Dolby Atoms for sound. I knew this, my TV is wall mounted high and tilted down slightly in a small bedroom and I have no need for a sound bar.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      HI MohammadC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tcl tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv works great and was easy to pick up. It was super easy to set up and hook up my computer to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Almost perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity, color, size, almost everything is perfect. The only "flaw" is that I use a Roku remote and the TCL tv will not pair up with the Roku so that I can control everything with only one remote. Any chance there is a change in the offing?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for 2 years and it is great. The picture and sound quality is incredible and the pixels are nice and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my bedroom. Color is excellent and was easy to set up as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    40" TCL Full HD LED TV (MODEL 40S350G)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem right from Jump St. Random p/u & delivery co said p/u in am, but delivery the following day. Not to mention this "delivery" co. reviews never exceeded 3 stars. All of this dwarfs all searches coming back w/o recognizing co. or the few were customers putting this co. on blast. To make a long story even longer, set aside all I said for a minute. I purchased this open box TCL TV for just under $150 a few months ago. Before 60 days of ownership, I began having technical issues i.e. screen began pixeling while using my dig.antenna. This was followed by black screen of death. So, I went online & before I find anything a price$$ caught my eye after I mistakenly clicked on my TV instead of a newer model. Although, my mistake briefly showed my TVs new price including open box prices. I was getting frustrated w/what I saw, but then the original cost of my TV come up I really hit the ceiling. Original price of any item is one price, the same price, the only price which should not change ever. So, when I'm seeing the original price as being far less than what I paid for an open boxed unit I was very upset. If that wasn't enough, every price was less than I paid & a few close to 50% less. I would appreciate the opportunity to come back to my store & speak with someone in the retention department or similar. I needed a new TV asap b/c my Vizio needed a T-Con board finally after almost 14yrs. It had those first gen. apps called V.I.A TCL TVs are better TVs than their price points say. Sometimes a def. product gets through quality control or an open box. My review shouldn't be labeled as a negative of the product itself or even of Best Buy. Whenever I need something electronic, Best Buy is my go too & I don't believe this will ever change. Lastly, like I had mentioned I would really appreciate it Best Buy would please reach out to me via email, mobile phone, or on the app. Thank you, KJ

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KEVINJ, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. For questions or concerns regarding pricing or price matching, you would want to contact your retailer as they are best equipped to help you. If you need any assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing for the price. I use this for my mancave while gaming and streaming. Easy to set up google t.v. Pairs effortlessly with my other google products.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low price TV. Good quality very happy, the Google tv is smooth and fast. Streams fast and runs my ps5 easily Recommend if you need low priced Tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jacks,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Tv TCL Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a great tv for the price! Also greag quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Bargain Priced TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Google TV for the price. The picture is great and the ability to load apps form the Google Play store is a bonus. The only drawback is the built-in speakers are very tinny sounding. A cheap soundbar makes a huge difference in sound quality. Even with the addition of a soundbar the cost vs performance ratio is great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SteveG,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Picture Television I like the TV very much it was excellent decision

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was very clear but remote control was very hard to use, had no numbers on it. Hard to use for a 80 year old.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Anital,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Office TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price! I bought this TV to use in my office. Good picture, good quality, very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great quality and picture. Easy to use for the entire family

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great bargain!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television for the price. No complaints. Better than you think it would be and superior to products with the same price point.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JenniferO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far for the money. Good picture, fairly easy to use once you work through its features and the smart TV options.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support