Customer Ratings & Reviews
- Model:
- 43S334
- |
- SKU:
- 6481722
Customer reviews
Rating 3.9 out of 5 stars with 494 reviews
(494 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 43" Class 3-Series Full HD Smart Android TV for its excellent picture quality, affordable price, and easy setup. However, some users have expressed concerns about its slow performance, limited storage, and occasional freezing issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible Brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete waste of money. After three months a vertical line showed up on my TV in which I barely watch. The TV also runs VERY slow and constantly exits you out of apps on its own. TCL basically said oh well so three months and I have to buy a brand new TV. Do not get TCL TV’s!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alayja
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. It’s slow and my internet isn’t the problem. Too many issues
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not great slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest tv. Kinda slow to respond. Look into another brand
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Fahrner,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Auto detect aspect doesnt work.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV and customer service. 2 weeks of emailing TCL telling the auto-aspect doesn't work for them to say it js an app issue. Weird, the same apps work on my other TCL TV just fine. Will not purchase any other TCL products. Live and learn i guess.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MSPTrooper,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and review your case. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Cheap TV. Don't waste ur money...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I can only blame myself for telling to be cheap and buying this TV. My issue was, took my a couple of tries each time I tried to go into crown apps. It became frustrating. After about two weeks of having it, I returned. It wouldn't have lasted a year.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Angie,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible.
Best of luck!
TCL Social Support
Rated 1 out of 5 stars
HCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sat in my spare room untouched until today when I finally paid a handyman to set it up for me. As soon as he removed it from the box we saw that the screen was all cracked I need to get this back to the store for an exchange
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Roll of the dice..you lose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the TV for about a month and have serious problems with a screen defect and pixel burn. I'm dealing with TCL warranty service and it is difficult and very time consuming.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No memory.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough memory space, if your gonna have 2-4 apps your fine but once you add more space is gone and you cant update. Its like owning a old phone with no cloud storage. So much for a smart TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GracielaT,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective/damaged product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen found to have cracks upon opening which rendered item useless. Don't know if it was a manufacturing defect or rough handling at some point prior to delivery. Can't see making a purchase of this type again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi tgra317,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wish I could return it,
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying android TV, We hate it. Wish we would have return it. Already had to reset to Factory setting like 3 times. Can't block apps from children, No password protect. Any one want to buy it from me?? lol
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jenn,
Thank you for taking the time to provide your feedback. There is an option to disable select individual apps (those that support the feature) and it will remove them from the Home Screen. You would go to Setting>Apps>enter info interface>disable. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t buy this one.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this tv so much. It lags. It doesn’t change as you press the buttons. Please don’t buy TLC. 2 minutes after I pressed the button I wanted earlier it fired the action.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi iphonelover,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Screen went black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second day the screen went blank had to unplug and plug back in that it several times so I returned
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mario,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Incredibly Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The slowest Tv ever... It takes literally a whole minute for the TV to process a single command.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad don’t waste your money. We used couple time and now it stopped working there’s no picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Diyo,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image started flickering after a week then when off if it happened again I will have to take it to Best Buy to get fix
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LuisD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Go another direction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had a line down the screen after 2 days. I would choose another product
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BTurner,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps turning on and off randomly. Wont connect to the internet.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Danielle,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YouTube page will automatically sigh out during ad and have to login again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jordan,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Useless after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both HDMI ports failed after 4 months. Purchased in February 2022.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IntegrityITOlympia,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good quality tv, dissatisfying remote connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv. Clear picture & installation was straightforward. My only gripe is that things get glitchy when operating the tv using the provided remote. Even with fresh, brand new batteries (replacements for the included ones, that I thought were bad), there is a decent lag time between pushing a button & response of the tv. Additionally, I experienced random buffering, unrelated to my internet connection as I was still able to successfully & quickly access wifi using other devices. The workaround I have found for the said issue is that response to chromecast initiated media play via my phone is as responsive & glitch-free as one would expect from a new tv.
I would recommend this to a friend