Customer Ratings & Reviews
- Model:
- 43S455
- |
- SKU:
- 6500470
Customer reviews
Rating 4.6 out of 5 stars with 1135 reviews
(1,135 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and ease of use of the 43" Class 4-Series 4K UHD HDR Smart Roku TV. Many appreciate the value for the price and the convenience of the built-in Roku streaming platform. However, some users have reported issues with the remote control and occasional screen problems. A few also mentioned that the sound and viewing angles could be improved.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good basic TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to write home about but it does the job and looks okay.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
RetiredL.C.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color not vibrant. Detail/sharpness of images poor
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman helpful. Delivery and set up on date I was promised at purchase. Delivery guys polite and informative. I love new TV. Came back and ourchased another smaller one with curbside delivery which was fast and easy. Love my TVs.
I would recommend this to a friendRated 4 out of 5 stars
Solid TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid TV. Roku is a great user interface, and the fact that it's built in really helps. Is it the best TV you can buy? No. But if want a good TV for the den that serves its purpose — especially if you're just playing things for background noise — this gets it done.
I would recommend this to a friendRated 5 out of 5 stars
Kind and efficient...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV went upstairs in our guestroom. The techs brought it in and were kind enough to take it upstairs since my husband could not, due to his age and health issues. Such fine nice men those installers were.
I would recommend this to a friendRated 1 out of 5 stars
will never buy Roku again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the movies and tv shows are just repeats. Shows and movies are constantly freezing and going back to the home screen which is only fixed by doing a system restart. Doesn't allow me to permanently hide programs that are in a different language or certain genres (like westerns or crime shows etc) from randomly popping up in the channel que so sometimes I have to go thru about 20+ channels and hide them after they've come up overnight. Picture isn't great. Volume has seriously diminished so I have to use a sound bar.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Screen
Rated 1 out of 5 stars
Poor quality, missing standard features, Failed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black leaving basically a computer screen with audio, and no picture.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Clumsy Remote!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great! It's 5 Star, I knocked off one star for the remote, which is way to small for the normal hand and very clumsy and irritating! I found a remote on Amazon, that works perfectly and now I'm a "Happy Camper"
I would recommend this to a friendRated 5 out of 5 stars
it's her Birthday
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we purchased this for our 82 yr old mother. She received an identical TV for Christmas and loved al the features on it, this was an upgrade for her bedroom and she couldn't be happier
I would recommend this to a friendRated 1 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine but could not get anybody to help me i am disabled and there was no available carts or anyway to get it from the back of the store to a register. There was at least 5 young men at a computer at the very back west side of the store and they just totally ignored me.After i walked around to find someone to help me, i gave up after a little while and went back to where all the young men were just hanging out and finally got one to help me but he wasn’t happy that he had to help me, he was very cold and aggravated. Worst experience i have had in a long time
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Glenn,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your in-store experience. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Picture Quality was not good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the picture quality. I tweaked the picture settings in different ways, but was not able to get a quality that matched my older, standard HD TV. I ended up returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cathy,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a great picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 televisions and had them delivered and mounted. The service was quick and exceptional. Ordering to getting the finish product was outstanding.
I would recommend this to a friendRated 2 out of 5 stars
Unknown Brand.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Difficult to adjust color for best quality. I turned off one night as usual; turned on next day: audio but no picture. Regret my purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dishy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Audio does not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User $60 of my BB rewards so Tv was only $130 outta pocket, after a sale price.. After mounting on wall with mounting brackets, came to find out the audio is not working properly. I reset everything, followed guidances on roku website and internet forums but came to no solution.. Hopefully i wont lose my rewards and i can purchase something better
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Xuthus,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good tv except dead pixels
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to Bestbuy for a smooth delivery. Tv is okay. Fast enough and clear and sharp enough. The only thing was it came with a few dead pixels
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Manwar,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
43” Roku TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and just what we were looking for. The built in Roku platform is really responsive and easy to use. Really good value!
I would recommend this to a friendRated 5 out of 5 stars
Roku TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Like the idea that it has my streaming services available right on acreen.
I would recommend this to a friendRated 5 out of 5 stars
Overall Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Resolution was actually pretty good when compared to the high end brands. We have no complaints.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not the gaming TV you need
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stumbled across this model and seen rtings.com did a review on its specs. I needed a gaming TV in my bedroom abd they gave this TV a 7.1 in the gaming area. This specific model is not great if you need a gaming tv. Yes the overall picture quality is great but with slow response times and being a VA panel this thing has the worst black smearing i have ever seen. If you dont know what that is its where black colors smear with pixel transitions around bright colors. It is an eye sore and can make people like me motion sick. There are decent TV's out there that can handke this kind of thing without breaking the bank. Hisense barely has any but it comes with the trade off of color banding. I would NOT recommend this TV for gaming. Period.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Matthew,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tlc so far such easy set up dont care for the big power light when its off on the older model but otherwise great
I would recommend this to a friend