Customer Ratings & Reviews
- Model:
- 43S435
- |
- SKU:
- 6427886
Customer reviews
Rating 4.5 out of 5 stars with 1569 reviews
(1,569 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 43” Class 4 Series 4K UHD Smart Roku TV for its exceptional picture quality, user-friendly Roku interface, and affordable price point. Many reviewers were impressed with the TV's vibrant colors and sharp images, while others appreciated the ease of setting up and navigating the Roku platform. However, some customers expressed concerns about the durability of the TV, with a few reporting issues with the remote control and short lifespan.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Where’s my remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box for a reason. Missing remote and sound needs leveled out somehow. I’m using another remote from a different model tcl and this tv is not very responsive.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KCk1,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only links with TLC sound systems. Wanted roku Tv got that but a little hard to get use to how it works Takes a while to change from live tv to streaming services.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bumblebee,
Thank you for taking the time to provide your feedback. This Roku TV is compatible with most soundbars and can be connected via HDMI ARC, Optical, or the 3.5mm headphone jack. It is not limited to a specific brand of products. Hope this helps!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial purchase was poor. Missing parts made the TV unusable. Replacement at the store was good, but 2nd TV not functioning properly.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Should have lasted longer than a year and 3 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this in Feb 2022. Now has no picture! Only black screen.
No, I would not recommend this to a friendRated 2 out of 5 stars
Warranty issue!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the WRONG TV from your delivery, Paid for 50", received a 43". I had to go to the store and tell them dont bring me the correct one, just credit me the difference in the TV prices, which was done. However, they cancelled my warranty on the 50" TV but never gave me the warranty on the 43".....not happy I have to make yet another trip to the store to get the warranty IN WRITING.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL TV fails for full range of inputs available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This upgraded TCL unit fails to have a workable AV input with normal RCA cable inputs (R/L audio w/ Video). Unit requires an 1/8 inch AV input cable adapter from RCA cables. When used, video cable connection generates open ground audio hum into TV making connection useless. TV only has then 3 HDMI inputs along with an ANT input. Having older Direct TV receiver with no HDMI output, requires use of only ANT input for reception from receiver.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. The composite connection for this TCL TV is a single input located between the coaxial input and the Headphone Jack. You would need to use an adapter to connect the traditional red/white/yellow cables you are used to seeing. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
The display is dull
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. The screen is dull. But it does have the multiple HDMI inputs we needed, and it works well enough.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Open-box excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on Nov. 5, TV and power adapter only. Sadly no remote. When I plugged in the TV, it worked well. Picture is nice. Cannot program TV to work with Roku mobile remote app because TV lacks physical buttons, and missing remote control means I can’t connect the TV to wifi. I don’t know why I can’t get a remote…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Noel,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. We would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Roku43
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but weary of Roku format and picture quality not that of Samsung 8000 series which I bought and kept.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JackR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the price. However we ended up returning it for something else. Again, it’s not bad for the price!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Poor picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture too dark. I have it on Brightest setting and the picture is too dark to see details.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Flormiss,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok but not without issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works well, but there are continued issues with Netflix freezing even though wifi speeds are over 100 mps
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi User,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with Netflix. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
The roku overheating on screen and can’t get it of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku, overheating on the screen and per institution can’t come off, may return after another try.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Viewing angle
Rated 2 out of 5 stars
Nope
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope. Horrible viewing angle.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cool,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not bad for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok. Picture quality is not bad. Used it for a couple of days then decided to return.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RodG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volumn is not working already. You have to turn it clear up just to barely hear it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Munchables,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the audio on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Other Brand Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So we have other Roku tvs and I would say the other brands are better.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sfrederick,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
The is a last year model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an old model. Not worthy. The TCL 43S446 has higher value.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello OccasionalUser,
Thank you for taking the time to provide your feedback. The two models references are different TV. This model is the most currently version of our 4-Series Roku TV. The S446 is a Google TV operating system TV. While they are different TVs with different cosmetics, and different connectivity, all of our TVs in any given series are designed to work in a similar performance envelope. They give the same exceptional picture and sound performance, with the added benefit of giving customers the choice of different operating systems for their needs. Hope this helps!
Thank you,
TCL Customer Support
Rated 3 out of 5 stars
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is great but audio not so much. Will need to hook up separate speakers.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Vally,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Obtrusive Roku corporation shoves their agenda
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash, did not realize it was Roku based and would change my menu to suit corporate design to shove what they wanted to push down my throat. The recent 2020 olympics to be added to my screen infuriates me. Had I wanted that trash I could have searched for it. There's no point in customizing the menu when the Roku corporation sees fit to change it as they desire. Not giving your wishes to customize a single thought. Evil corporate America at work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AaronB,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support