Customer Ratings & Reviews
- Model:
- 43S446
- |
- SKU:
- 6470245
Customer reviews
Rating 4.1 out of 5 stars with 435 reviews
(435 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 43" Class 4-Series LED 4K UHD Smart Google TV's picture quality, price, easy setup, and Google TV operating system. They appreciate the good picture quality and sound, considering it a good bargain for the price. Customers also find the setup process simple and enjoy the user-friendly Google TV interface. However, some customers have concerns about the TV's short lifespan, slow processing speed, and occasional interface issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No Xfinity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and specifically asked the salesman at Best Buy if I could stream Xfinity on this TV, and he said I could. After being on the phone with a TCL technician I found out I need to buy Roku to watch Xfinity. Needless to say I was very disappointed with this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Barney,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. The Xfinity app is not currently an available streaming app on this TCL TV featuring Google TV. This TV does have access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Purchased for non tech savvy family
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Avoid this TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is fine when it works. But the when it works part is the problem. Half the time it turns on with sound and no video and won’t work until you pull the power and plug it back in. If it does work it’s because it’s doing a full boot instead of standby, which takes a while and is incredibly annoying. The remote is terrible and even change inputs takes multiple click and navigation through menus. Google TV is slightly slow, which would be fine if it weren’t for the other issues but just adds to the frustration. From what I can tell all of the issues are software/design related. This is the second TCL I’ve had with annoy software issues that didnt get fixed or were fixed after WAY to long. Will not buy from TCL again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Marx,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 4 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad tv for the money, but does have some bugs. Remote is not always responsive.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joseph
TCL Customer Support
Rated 3 out of 5 stars
Let me down
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months of use. Purchased in May now the TV wont work. I have sound but no picture and best buy said there is nothing they can do because I didnt Purchased the 2 yr warranty. I have to deal directly with the manufacture. So is Christmas time and not able watch TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mouse,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really liking the google TV. Like the user interface look of it.
I would recommend this to a friendRated 4 out of 5 stars
By it if you have a budget constraint.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its above average in every metric at this price point.
I would recommend this to a friendRated 3 out of 5 stars
It does the job
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok if you want a 4k tv for not A lot of money. this TV could improve it's sound quality. But if you just want a smart 4k TV for not too much money this should do the job id recommend you buy a sound bar for this TV though, And as far as gaming I'm not on next gen but it's ok for gaming
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi i8fourtacos,
Thank you for taking the time to provide your feedback.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv died in less than 2 years. Google tv was buggy and slow on this tv. Definatly a disappointing tv compared to my other TCL
No, I would not recommend this to a friendRated 3 out of 5 stars
ok for bedroom, bad for sun lit rooms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only gave this 3 stars due to it not getting very bright. However I am keeping it because it's in a bedroom and I do not want a bright tv in there. The google part work great and you can find a good amount of free streaming services. the picture is just ok.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Wally,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
43 inch Smart Google TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as a prize for a raffle ticket. There were several available for the same price, but the TCL looked the best. The associate was extremely helpful. He found one for me in the inventory located in the back.
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price, great image quality too (4K)
I would recommend this to a friendRated 4 out of 5 stars
TCL 43" Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine, not happy with Google compared to Roku
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tony,
Thank you for taking the time to provide your feedback.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
Rated 1 out of 5 stars
Bad tv, do not buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to load. Is supposed to be a smart tv but its far from it. I jave to press the power button multiple times before it will tuen on pr off. I absolutely do not recommend.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RosalindaJ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Wrong Streaming TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so much of a review on the TV but the information that I was given at the store. Never really got to try the TV. Given wrong information on what this TV would stream. (Looking to stream Xfinity) Had to bring it back and get a TCL Roku TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bryan401,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Google tv for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having google tv lets you control the tv remotely through google home. perfect for a parent who isn't great at the tv you can control remotely and get them squared away
I would recommend this to a friendRated 3 out of 5 stars
Not Apple-based
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically asked to see smart TVs that were Apple-based, not Roku or Fire Stick or Android. This is not what I wanted and I trusted the sales person to help me with this. A little disappointed that salesperson did not understand.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Judi,
Thank you for taking the time to provide your feedback. While this TV does utilize a Google TV operating system, it also supports casting from IOS devices. However, there may be a limitation depending on the IOS app you are casting from. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv no good a year later my tv wasn’t working…………..
No, I would not recommend this to a friendRated 1 out of 5 stars
Display issue.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV Screen gone black after one year. I purchased it last year and it suddenly stopped showing display , all i can hear is sound
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi enayethuddin,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV quit after 1yr • Black Screen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1year of excellent service. TV just comes on TCL logo flashes then screen goes black. Doesn't work anymore.
No, I would not recommend this to a friend