Customer Ratings & Reviews
- Model:
- 43S446
- |
- SKU:
- 6470245
Customer reviews
Rating 4.1 out of 5 stars with 435 reviews
(435 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 43" Class 4-Series LED 4K UHD Smart Google TV's picture quality, price, easy setup, and Google TV operating system. They appreciate the good picture quality and sound, considering it a good bargain for the price. Customers also find the setup process simple and enjoy the user-friendly Google TV interface. However, some customers have concerns about the TV's short lifespan, slow processing speed, and occasional interface issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. The sound quality is tinny, actually annoying. The color and contrast look very fake, not natural. The viewing experience is unpleasant due to these distractions.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rose3,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Software
Rated 1 out of 5 stars
crap Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a piece of crap softwarw will not work properly we have barely had it a year
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LisaJo,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 2 out of 5 stars
Dissapointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was very slow and didnt connect well to anything. Also had a weird flashing every once in a while. Returned for a different one.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi, thank you for taking the time providing your feedback! We are sorry to hear about your experience. We hope we had the opportunity looked into this for you and tried to help resolve the problems you were experiencing.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
We will continue to work hard to provide our customers with the best experience. Best of luck!
-TCL Customer Support
Rated 1 out of 5 stars
Connected but not connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After figuring out you can't or extremely difficult to set up using Google app. Had to wait 15 mins for the update then downloaded the apps i wanted. Only to find out when i click on the app the tv then tells me not connected to wifi. Yet i know I'm i because i can scroll up and down over the apps and it will bring up different movies. Even started to watch a movie on 1 of the pre installed apps. Then click again on the app i want to use and nothing but saying not connected to wifi.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi donluv3333,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Difficult to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interface to install was awful and very time-consuming. Couldn’t “find” HBOMax or Disney+ even though the applications were in plain sight. Will be returning.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tvbuyer,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. You can go to the "Search" tab on the Home Screen to search for movies, shows, apps, and more. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Extremly poor imagine quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some 4k TV??? The imagine quality is absolutely garbage. Its sad considering their 1080p tvs are very clear.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chrispeoples22,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on this tv … got it during Christmas time for the guess room and after 2 days the screen showed a bunch of lines… returned it for a new one got home and again same problem. Got my refund back not worth it. Get a Sony, Samsung or LG Tv instead
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alexanderthegreat,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t expect much.It’s working fine for me .I am using in my bedroom .Perfect fit for it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Pintu,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new and already flickers like it’s cutting out. Ridiculous
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sarah,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Cheep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly, remote is cumbersome, no volume display on the screen, Internet browser is nearly unusable unless you pay 6 dollars a month for googles app, picture and sound are subpar. You get what you pay for
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Member,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Really disappointed of this cra.. I want my money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks did not last even a year this piece of shi… Just got a black screen for no reason the spud still but black screen really, really disappointed
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi OscarH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Faulty firmware from factory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV software is faulty.reboots constantly not allowing to setup. Returned and got another. Still the same problem. Probably a fault with those TCL Google TV's. Back to Roku for me.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Anderson,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Don't waste your time and money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this. The picture was horrible. Its strange, I also bought the Fire TV version of this TV and love it, but this Google version was horrible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sampson,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Get ready wait!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope you love waiting cuz youll be doing plenty of that in the set up !
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
4K TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty terrible controls and settings this is just a really cheap android phone the 4K isn’t even that great
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
NONFUNCTIONALOPENBOXBUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV came without power chord or remote control. All that arrived if the TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv won’t connect to wifi. Absolutely sucks, do not recommend!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Amber,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased. Picture is only so-so, user interface sucks. Don't waste your money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
Rated 3 out of 5 stars
Not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV died within 18 months. Google TV ran so slowly I had to get an Apple TV to go along with it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Hannah,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't need the latest and greatest like $9,000,000 TV, so this is good for me. Picture is great, a definite upgrade from my 720p TV, and it has Google TV, which I what I wanted! I can control it with my phone haha, which is cool. I've noticed some intermittent issues with coloring in some movies, but, like I said, those things aren't important to me.
I would recommend this to a friend