Customer Ratings & Reviews
- Model:
- 43S425
- |
- SKU:
- 6317675
Customer reviews
Rating 4.6 out of 5 stars with 1903 reviews
(1,903 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 43" Class 4 Series LED 4K UHD Smart Roku TV for its exceptional picture quality at an affordable price. Many users appreciate the Roku integration, making it easy to access streaming services. The remote control and viewing angles received some criticism, but overall, customers are pleased with their purchase.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stopped Working After 3 Days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv stopped working after 3 days. It would turn on but stay stuck on the main screen. You couldn’t turn it off without unplugging it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lorr,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Stopped working after 6 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image stopped working after 6 weeks and it seems, we may need to send it to manufacturer :(
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Caro,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broke after a few months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would have cost $99 to fix?1? lol what a waste!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support