Customer Ratings & Reviews
- Model:
- 43S350G
- |
- SKU:
- 6538139
Customer reviews
Rating 4.5 out of 5 stars with 180 reviews
(180 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and price of the 43" Class S3 S-Class LED Full HD Smart TV with Google TV (2023). Many also appreciate the Google TV functionality and the ease of setup. Positive feedback was also given for the color and sound. However, some users expressed concerns about the remote control's design and functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd tcl tv to completely die unexpectedly. This time within 3 weeks.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi lvlbrittanylvl,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
BAD TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. Don't waste your money on this piece of junk. Constantly need to unplug and re-set it. Leaves ghost images on the screen. The remote seems to have been designed to purposefully slip out of your hands. What a disappointment, but my own fault for trying to save a few bucks. I'll run it a bit longer, then sledge hammer it and buy a real TV...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Reviewer5,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
In a linch itll d.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality, doesn’t handel no game systems well, and has a very low quality picture in movies
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MrSlam,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
DON'T BUY THIS TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T BUY THIS TV. FROM THE BEGINNING TCL CUSTOMER SERVICE TELLS YOU TO MAKE IT WORK YOU HAVE TO UNPLUG THE TV AND PUSH THE RESET BUTTON FOR 15 SECONDS THEN PLUG BACK IN. YOU DO THAT 100 TIMES AND FINALLY THE TV STOPS WORKING AND THEY TELL YOU YOU NEED A NEW LIGHT. THEY DON'T TELL YOU THE TV ISN'T WORKING RIGHT UNTIL THE WARRANTY RUNS OUT.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AdeleT,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Piece of crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a piece of crap. We bought one Jan 22 and it completely died July 2023 - only lasted 1 1/2 years. Customer Service is non responsive, just rub your face into it that now you're out of warranty. No help with issues. TV is slow and crappy picture. Avoid this TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisR,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 1 year ago, so it is difficult to decipher what TV you may have. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do NOT Buy!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk lasted 1 year and 2 monghs, also do NOT go to the Torrance Best Buy, utterly rude! The warranty lasts 1 year. It was dead in 1 year and 2 months.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Melanie,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t buy if you want to use other devices with it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI is too close. I can only use one at a time because the don’t fit I’d you try to plug in two devices.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NickyP,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. You should be able to connect to all HDMI ports at the same time. You may want to try different HDMI cables they could be less bulky. If you need any further assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support