Customer Ratings & Reviews
- Model:
- 43S450G
- |
- SKU:
- 6538141
Customer reviews
Rating 4.5 out of 5 stars with 693 reviews
(693 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the picture quality and ease of use of the 43" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023). Many also appreciate its affordable price and lightweight design, making setup a breeze. However, some users have noted issues with the remote control's functionality and viewing angles. The responsiveness of the Google TV interface has also received some negative feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TCL is an excellent television.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and employee product is excellent.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good TV. Althought it is a little hard to figure out.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ttdn,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL-43 smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent except for instruction manual--quite incomplete
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi smallprinters,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Color Accuracy is a problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV resolution is 4k but the color accuracy of the display is extremely off-putting. It is almost like there is a slight blue filter which is noticeable in scenes that depict natural light.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Yanne,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good resolution. Nice tv for the price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bree,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a cool tv not the best but it gets the job done
No, I would not recommend this to a friendRated 3 out of 5 stars
Don't buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good of a television set Google TV stopped working within 2 days.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Skii,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL 43 Inch S4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great if your looking to save a few bucks but when it comes to blacks and high speed scenes you won’t be impressed
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ElvisH,
Thank you for taking the time to provide your feedback. This TV features various settings that can be adjusted to better fit your personal preference. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
NOT A GOOD QUALITY TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE PICTURE ON THE TV MESSES UP ALOT AND WE HAVE TO CONTINUE TO ADJUST THE SETTINGS, WOULD NOT PURCHASE THIS TV AGAIN…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SandraB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Unhappy with purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, barely moves when you choose options on the TV's built-in menu. Disconnected it from the internet entirely to use my laptop instead, and the mouse cursor lags on the TV screen also. If you're going to use android in a TV, make sure the on board processor can handle the load...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
Rated 2 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a big fan of having everything on my Google account downloaded to my TV. I literally couldn't do it anyway because I needed to have Google Home app active and I didn't have that app. So I tried to set that up and failed, repeatedly. It wouldn't work otherwise. I guess if you already have that setup, maybe it could be easier. I return for a Westinghouse Roku 43". Way easier. Logged into my Roku account, and all my stuff was easily accessible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sahra,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Keep looking...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this TV and had a lot of minor issues that amounted to a big head ache. Primarily the TV would go back to the Home Screen in the middle of a show, sometimes the power button on the TV itself would not work after trying to use the remote which was not working as well.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RyanC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv. Great customer service. I think there are better options if willing to pay a bit more OR find second hand for the half the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EVReview,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Suddenly on the fritz?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it since June and it’s been a great TV until this week. Suddenly now it goes into a reset loop of some sort that only stops if I unplug and plug it back in. Not sure if others are having this issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maria,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Decent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv, but nothing especially spectacular. Functional and workable lower end tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Noah,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bring back "dumb" TVs.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashes often. Buttons take way too long to register. Image quality is meh at best. Sometimes the TV just becomes completely unresponsive. What happened to all the "dumb" TVs. They are so much better than even the best smart TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NickolasB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Misleading, false, no support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy advertised "Next Day Delivery". The next day, an email said the delivery would be 4 days later due to being ground shipped from New Mexico. I contacted Best Buy due to leaving out of town 3 days later, requesting to cancel the order or upgrade the shipping. Online chats and calling the toll-free helpline did not resolve the issue. Chat asked me to call the 800 number. The 800 number added notes to the account but would not upgrade shipping or cancel the order. Best Buy agents continued to blame UPS despite the fact that Best Buy chose to ground ship the item 1500 miles instead of Next Day or Overnight delivery. Only answer: "We are sorry about your frustration"
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi texanken,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the delivery of your TV. If you need any further assistance with the TV itself after receiving it, we would be more than happy to assist! Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not compatible with all latest apps
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this TV nor brand whatsoever. The Paramount Plus and ESPN+ app crash constantly. I opened a case with ESPN and they said since their app has been updated, this TV is no longer compatible. I informed TCL Support and asked when a system update would take place and they claim there is nothing they can do and that I can't watch ESPN + on my tv. UNACCEPTABLE. DO NOT BUY! I've owned the tv for only 1 year
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
TCL - 43" Class S4 S-Class 4K UHD HDR LED Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Not a good buy at all. The colors were not vivid and the control was hard to understand. Upgarded to an LG 55". Like the saying goes "You get waht you pay for".
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SandraL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
You get what you pay for and this was cheap.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went with this model because it was a more budget. Friendly option for a guest room. Best Buy reps spoke very highly of this brand as a good budget option. I’ve owned it for three months. It’s been installed for two months. It’s been used for about five hours and it’s completely dead. Best Buy will only return or exchange it within 15 days. Manufacturer will not respond. I’ll never buy anything made by TCL or from Best Buy going forward. Third Street bad experience at Best Buy in general. Not the same company it used to be.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support