Customer Ratings & Reviews
- Model:
- 43S450G
- |
- SKU:
- 6538141
Customer reviews
Rating 4.5 out of 5 stars with 693 reviews
(693 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the picture quality and ease of use of the 43" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023). Many also appreciate its affordable price and lightweight design, making setup a breeze. However, some users have noted issues with the remote control's functionality and viewing angles. The responsiveness of the Google TV interface has also received some negative feedback.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is too green and the tint does not fix it. The sound is very tinny and much worse than our Samsung and LG sets. Price is great but quality is not. The internets treating stations look much better than the stations received from the cable box. We have Fios and our sets are picture and sound perfect. Very disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TaxLawyer,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. e would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is dark, not pleased with this google TV, have to use 2 remotes,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EvaS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed. The tv kicks me out of streaming services and I have to reboot the tv to get it to work. There is only a 15 day window to return the tv to Best Buy. I had to spend an hour on the phone with tcl to help me. Will not buy another TCL
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SarahP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Need to improve
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasting for a year, it faced numerous connectivity issues and ultimately exhibited nothing but a black screen, devoid of any picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NCastillo,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I’ve ever had! It continually kicks off of the WiFi. Would not recommend!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoeS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not something I would recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite purchase unfortunately. Tv freezes a lot and moves very slow.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LatinaC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return one first day..Im not sure why but it was a inconvenience
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JuanM,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
FuTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get local tv on this your rep told me it was a Roku tv it’s not
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ToddS,
Thank you for taking the time to provide your feedback. This TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. Additionally, this TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google TV comes up on my screen and I have to go back to cable box every time I turn on the TV. I’ve tried to get rid of this and I can’t. I have tried a number of different suggested resolutions but none have worked
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BarbaraK,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. Bought this over a Hisense at on of the team members suggestion and it was a terrible idea. Have to fully restart it/disconnect power in order to get sound. Every other day the TV just won't turn on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RyanE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Maybe defective - but too blurry…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my Apple Mac Studio to use primarily as a monitor. Unfortunately, it was very dim, blurry, and not useable. I have another brand (similarly priced) and it works great.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AndrewMD,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Very bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months, doesn’t work properly ,screen it’s blinking. Don’t buy , don’t waste your time
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EvgeniyZ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Google tv piece of junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this tv it has a lot of issues like buffering and at time the screen goes black I have done all of the troubleshooting I can
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobinL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
How to throw away 200 dollars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I planned on spending a lot more for a better tv but the salesperson talked me into a less expensive, not so good one. a little disappointed
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Avoid
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv interface design I've ever used or seen..
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Best, TCL Customer Support
Rated 1 out of 5 stars
TV purchase was very disappointing- returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was returned to the store. The time it took to load each app every time I turned it on to watch something was totally unacceptable.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GailC,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wouldn’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t connect to internet. Looking at returning it. We have Hisense, Sony and Samsung TV’s that all connect.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mark,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Delay in delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these TV on Dec. 19. 2023. I have not received my purchases, and today's date is Jan 2, 2024
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For concerns regarding an order, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not as described
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely even 1080p let alone 4k. Returned it swiftly.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Anon,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV does indeed feature a 4K resolution and will upscale non-4K content. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tcl 43 in tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet expectations, did not connect to external antenna
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DannyW,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. This TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. For further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support