Customer Ratings & Reviews
- Model:
- 43S450G
- |
- SKU:
- 6538141
Customer reviews
Rating 4.5 out of 5 stars with 699 reviews
(699 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the picture quality and ease of use of the 43" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023). Many also appreciate its affordable price and lightweight design, making setup a breeze. However, some users have noted issues with the remote control's functionality and viewing angles. The responsiveness of the Google TV interface has also received some negative feedback.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Suddenly on the fritz?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it since June and it’s been a great TV until this week. Suddenly now it goes into a reset loop of some sort that only stops if I unplug and plug it back in. Not sure if others are having this issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maria,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bring back "dumb" TVs.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashes often. Buttons take way too long to register. Image quality is meh at best. Sometimes the TV just becomes completely unresponsive. What happened to all the "dumb" TVs. They are so much better than even the best smart TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NickolasB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Misleading, false, no support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy advertised "Next Day Delivery". The next day, an email said the delivery would be 4 days later due to being ground shipped from New Mexico. I contacted Best Buy due to leaving out of town 3 days later, requesting to cancel the order or upgrade the shipping. Online chats and calling the toll-free helpline did not resolve the issue. Chat asked me to call the 800 number. The 800 number added notes to the account but would not upgrade shipping or cancel the order. Best Buy agents continued to blame UPS despite the fact that Best Buy chose to ground ship the item 1500 miles instead of Next Day or Overnight delivery. Only answer: "We are sorry about your frustration"
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi texanken,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the delivery of your TV. If you need any further assistance with the TV itself after receiving it, we would be more than happy to assist! Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
TCL - 43" Class S4 S-Class 4K UHD HDR LED Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Not a good buy at all. The colors were not vivid and the control was hard to understand. Upgarded to an LG 55". Like the saying goes "You get waht you pay for".
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SandraL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
You get what you pay for and this was cheap.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went with this model because it was a more budget. Friendly option for a guest room. Best Buy reps spoke very highly of this brand as a good budget option. I’ve owned it for three months. It’s been installed for two months. It’s been used for about five hours and it’s completely dead. Best Buy will only return or exchange it within 15 days. Manufacturer will not respond. I’ll never buy anything made by TCL or from Best Buy going forward. Third Street bad experience at Best Buy in general. Not the same company it used to be.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not compatible with all latest apps
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this TV nor brand whatsoever. The Paramount Plus and ESPN+ app crash constantly. I opened a case with ESPN and they said since their app has been updated, this TV is no longer compatible. I informed TCL Support and asked when a system update would take place and they claim there is nothing they can do and that I can't watch ESPN + on my tv. UNACCEPTABLE. DO NOT BUY! I've owned the tv for only 1 year
No, I would not recommend this to a friendRated 2 out of 5 stars
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is too green and the tint does not fix it. The sound is very tinny and much worse than our Samsung and LG sets. Price is great but quality is not. The internets treating stations look much better than the stations received from the cable box. We have Fios and our sets are picture and sound perfect. Very disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TaxLawyer,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. e would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is dark, not pleased with this google TV, have to use 2 remotes,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EvaS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed. The tv kicks me out of streaming services and I have to reboot the tv to get it to work. There is only a 15 day window to return the tv to Best Buy. I had to spend an hour on the phone with tcl to help me. Will not buy another TCL
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SarahP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Need to improve
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasting for a year, it faced numerous connectivity issues and ultimately exhibited nothing but a black screen, devoid of any picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NCastillo,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I’ve ever had! It continually kicks off of the WiFi. Would not recommend!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoeS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return one first day..Im not sure why but it was a inconvenience
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JuanM,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not something I would recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite purchase unfortunately. Tv freezes a lot and moves very slow.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LatinaC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
FuTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get local tv on this your rep told me it was a Roku tv it’s not
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ToddS,
Thank you for taking the time to provide your feedback. This TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. Additionally, this TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google TV comes up on my screen and I have to go back to cable box every time I turn on the TV. I’ve tried to get rid of this and I can’t. I have tried a number of different suggested resolutions but none have worked
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BarbaraK,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. Bought this over a Hisense at on of the team members suggestion and it was a terrible idea. Have to fully restart it/disconnect power in order to get sound. Every other day the TV just won't turn on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RyanE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Maybe defective - but too blurry…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my Apple Mac Studio to use primarily as a monitor. Unfortunately, it was very dim, blurry, and not useable. I have another brand (similarly priced) and it works great.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AndrewMD,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Google tv piece of junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this tv it has a lot of issues like buffering and at time the screen goes black I have done all of the troubleshooting I can
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobinL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
How to throw away 200 dollars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I planned on spending a lot more for a better tv but the salesperson talked me into a less expensive, not so good one. a little disappointed
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Very bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months, doesn’t work properly ,screen it’s blinking. Don’t buy , don’t waste your time
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EvgeniyZ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support